Senior Forward Deployment Engineer

Senior Forward Deployed Engineer (DryvIQ)

Location: Hyderabad, India | Remote

Hours: US Eastern Time Hours: 9am-5pm ET  (7:30pm IST - 3:30am IST)

Department: Customer Experience / Professional Services

Role Overview

Be the engineer customers trust to turn their hardest AI and data challenges into production solutions.

As a Senior Forward Deployed Engineer at DryvIQ (part of Nasuni), you’ll lead the customer conversations and write the C#/.NET code that makes it real, from discovery workshop to Kubernetes deployment. You’ll own the outcome end to end, with the credibility to guide customers toward the right answer, not just the easy yes.

Enterprises cannot make confident use of AI when essential content is scattered across repositories, poorly classified, or difficult to govern. DryvIQ, part of Nasuni, helps organizations discover, classify, govern, and manage enterprise information across more than 40 cloud and on-premises repositories and 550+ file formats.

We are looking for a Forward Deployed Engineer who combines strong C#/.NET engineering with practical customer consulting. You will translate complex business challenges into deployed, supportable solutions that improve content intelligence, information governance, and AI readiness.

This is a hands-on engineering and customer-delivery role, not a pre-sales-only or purely advisory position.

Your Scope and Impact

Own the technical delivery of assigned complex enterprise customer engagements, from requirements discovery through production validation and handoff. Make customer-specific design decisions within supported platform capabilities and established engineering standards.

Partner with customer stakeholders and Nasuni's Professional Services, Project Management, Customer Success, Product, and Engineering teams.

What You'll Do

• Lead customer discovery workshops; turn operational needs, security constraints, and business objectives into solution designs and acceptance criteria.

• Configure and deploy DryvIQ capabilities for content discovery, classification, lifecycle management, governance, migration, and policy-driven automation where relevant to the engagement.

• Build, test, and troubleshoot C#/.NET integrations, Kubernetes (K8s), REST API connections, scripts, and supported custom workflows.

• Decide when standard configuration meets the need and when approved customization or product escalation is appropriate.

• Provide technical effort estimates, assumptions, dependencies, and implementation risks to support services scoping and statements of work.

• Validate classification results using representative samples, false-positive and false-negative analysis, precision/recall, and business-owner feedback.

• Diagnose operational issues across connectors, authentication, permissions, long-running jobs, and deployment environments; verify production readiness.

• Follow code review, security, QA, release, documentation, and customer handoff practices; turn recurring solutions into reusable patterns.

• Use approved AI-assisted tools for development, testing, and analysis while validating outputs for correctness, security, and maintainability.

Expected Outcomes and Impact

Deliver customer-approved solutions that meet documented acceptance criteria, operate reliably, protect sensitive content, and can be supported after handoff. Help shorten time to customer value and improve delivery repeatability.

What You'll Bring

Must-Have Qualifications

• Hands-on professional C#/.NET engineering, (.NET 8 or above), REST API development or integration, and production troubleshooting.

• Demonstrated ownership of enterprise software implementation or customization, including requirements, development, testing, and deployment.

• Strong Linux and Docker experience. 

• Ability to explain technical tradeoffs to customer IT and business stakeholders, manage risks, and coordinate delivery across teams.

• Strong technical documentation, problem-solving, secure engineering judgment, and customer communication.

Preferred Qualifications

• Kubernetes (K8s) 

• PowerShell or Python automation.

• Microsoft 365, SharePoint, OneDrive, Purview, or enterprise content repositories.

• Content classification, information governance, enterprise content management, or migration.

• Cloud or hybrid deployments and large-scale file processing.

• AI-assisted coding, testing, or debugging with appropriate output validation.

Ideal Candidate Differentiators

• Experience balancing configuration and custom engineering across multiple customer engagements.

• Measurable improvements to classification quality, solution reliability, or customer adoption.

• Reusable integration assets, deployment patterns, or responsible AI-enabled workflows.

Experience Guidelines

Part engineer, part trusted customer advisor, fully accountable for customer outcomes.

Join Nasuni’s Hyderabad Innovation Center as a Senior Forward Deployed Engineer, where you’ll take enterprise customers’ messy content and AI-readiness problems, design the solution, build it in .NET, deploy it on Kubernetes, and see it through to production. If you’re equally comfortable in a code editor and in front of a customer, this is your role.

Leading the customer discovery to deployment and implementation of DryvIQ Solutions.  Typically 5-9 years of relevant software engineering or technical consulting experience or solution architecting, including meaningful hands-on customer-facing implementation work. Equivalent evidence of ownership and results is welcome; prior DryvIQ experience is not required.

Location and Working Model

Remote, preferred local to Hyderabad.  Collaboration with global teams and US customer working sessions is required. Periodic customer-site travel to the United State is expected.

About Nasuni

Nasuni is the unstructured data foundation for enterprise teams and the AI that supports them. We manage, protect, and activate unstructured data so organizations can work smarter, spend wisely, and create safely without limits.

As a Vista Equity Partners-backed SaaS data infrastructure company, Nasuni helps enterprises turn complex file environments into secure, governed, and AI-ready information. DryvIQ adds content intelligence and automated governance across connected cloud and on-premises repositories.

Join our Hyderabad India Innovation Center and help solve challenging customer problems at the intersection of software engineering, data governance, and AI readiness.

Collaborate with customer-facing, product, and engineering colleagues across regions, learn from complex enterprise deployments, and contribute solutions that can improve delivery for future customers. Vista Equity Partners' global software ecosystem provides opportunities for cross-company learning, leadership development, and AI innovation.

Your engineering work will connect directly to measurable customer outcomes.

Benefits  

As part of our commitment to your well-being and growth, Nasuni offers competitive benefits designed to support every stage of your life and career, including competitive compensation programs, flexible time off and leave policies, comprehensive health and wellness coverage, hybrid and flexible work arrangements, employee referral and recognition programs, professional development and learning support, an inclusive and collaborative team culture, modern office spaces with team events and perks, and retirement and statutory benefits as per Indian regulations. 

To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees, or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. 

Nasuni is proud to be an equal opportunity employer. We are committed to fostering a diverse, inclusive, and respectful workplace where every team member can thrive. All qualified applicants will receive consideration for employment without regard to race, religion, caste, color, sex, gender identity or expression, sexual orientation, disability, age, national origin, or any other status protected by applicable laws in India or the country of employment. 

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