Lead Driver

Overview

Job Title: Lead Driver - National DCP

Location: Portland, ME Job Type: Full-time

The position supports the Supervisors in the training of the Driver and Delivery Assistant population. Incumbent is responsible for transporting and delivering freight to Dunkin’ and Baskin Robins franchise stores and/or production kitchens safely, legally and on-time. This position requires working in environments with variation in temperature and humidity (e.g., dry, cooler and freezer areas of the trailer, along with changing outdoor weather conditions.)

Take your career to the next level with NDCP!

Overview: Join National DCP, LLC (NDCP) as a Lead Driver where you'll play a key role in supporting the Supervisors in the training of the Driver and Delivery Assistant population. Incumbent is responsible for transporting and delivering freight to Dunkin’ and Baskin Robins franchise stores and/or production kitchens safely, legally and on-time. This position requires working in environments with variation in temperature and humidity (e.g., dry, cooler and freezer areas of the trailer, along with changing outdoor weather conditions.)

NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin’ locations across the U.S. We’re known for our reliability, performance, and strong team culture.

Why Join NDCP?

• Competitive hourly pay: $41.05/hr
• Full benefits: medical, dental, vision, 401(k) with match
• Paid time off, paid holidays, and employee discounts
• Room to grow-career advancement across departments

Benefits you can count on:

National DCP offers a robust benefits suite check out our career page for our full list of benefits

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company-paid life, AD&D, short- and long-term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program, and more.

Responsibilities

What you’ll do!

• Safely operate a tractor trailer truck that transports product to and from specified destinations.
• Conduct a proper pre-trip inspection to ensure the vehicle is safe to operate.
• Ensure delivery-related paperwork is in order before departing the Distribution Center or transportation hub.
• Prepares, receives and provides appropriate documentation for the delivery of products. 5. Unloads frozen, refrigerated, dry and cleaning products into Dunkin’ and Baskin Robins stores and production kitchens via a two-wheeler hand truck and/or pallet jack in a safe manner into store locations.
• Scans all product labels during store deliveries and report all orders with shorts or damages.
• Maintains proper logs of travel and product according to Federal, State and DOT regulations.
• Maintain contact with Member Services / applicable operations transportation personnel to communicate any delivery problems or delays.
• Ensures the cleanliness and presentation of the interior of the truck cab, as well as the removal of delivery-related trash at the store and production kitchen (i.e., shrink wrap, cardboard, crates and pallets).
• Conduct a proper post-trip inspection to ensure equipment is in good working order to minimize delays the following day.
• Timely reports any vehicle maintenance or malfunction issues to the appropriate Transportation Supervisor.
• Utilizes a high level of customer service in serving as the primary NDCP point of contact between the Distribution Center and the customer.
• Trains and leverages a Delivery Assistant, as applicable, to ensure the accurate, timely and efficient delivery of product to customer, as well as to assist in the safe maneuvering of the truck entering, exiting and parking at delivery locations.
• Trains and monitors newer Drivers and Driver Trainees, as assigned, to ensure safe and proper driving techniques and efficiency and supports new driver DOT compliance related to on board computer utilization.

Qualifications

Qualifications you bring:

• All candidates will be interviewed.
• Selection criteria will be based on leadership, reliability, competence, and communication/teaching skills. Seniority will serve as a tiebreaker when candidates are otherwise equally qualified.
• Candidates must be willing to complete a 30-minute e-learning course and attend a 60-minute live Teams follow-up session.
• Candidates must become certified to train defensive driving and be willing to teach the course to others and conduct safety rides.
• Candidates cannot be on any step of progressive discipline.
• The selected candidate will receive a $2.00/hour premium for all hours worked.
• Candidates not selected may still complete the program and serve as Part-Time Driver Leads (Trainers), receiving the $2.00/hour premium only while actively training.
• Trainees will follow the trainer's schedule.
• High School Diploma or equivalent experience required
• Current Class A CDL and Medical card required
• Minimum of six (6) months of Class A CDL driving experience. Experience driving in the food industry is highly preferred
• Clean motor vehicle record (MVR) in accordance with NDCP’s hiring requirements and no moving violations for the current 3-year period
• Current Smith System driving certification
• Driving-related accident free for the current 3-year period
• Ability and willingness to operate a manual and automatic transmission tractor
• Ability to safely operate a refrigeration unit and a lift gate
• On Board Computer/Electronic Log System experience preferred
• Ability to read a map and/or follow written directions to navigate assigned routes efficiently and safely
• Knowledge of DOT regulations and Commercial Motor Vehicle requirements
• Excellent interpersonal skills and exceptional customer service mentality
• Ability and willingness to effectively monitor and train new Drivers for temporary periods, as assigned
• Ability to work effectively in an individual and team environment
• Effective decision-making skills and sound judgement
• Ability and willingness to work varying work schedules, as needed, to support NDCP’s operations
• Ability to lift 55 lbs.
• Must be able to read and communicate in the English language - able to hold a conversation, understand highway traffic signs and signals, respond to official inquiries, and enter information on reports and records.

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status