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Location
Hybrid (London, United Kingdom)
Visa
Licensed UK visa sponsor
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Nov 6, 2026. NatWest Group scores A on the Alion truth index.

Overview
Company
Impact
Profile match
NatWest Group is a British banking group with its registered office in Edinburgh that provides retail, commercial and private banking through brands including NatWest, Royal Bank of Scotland, Ulster Bank and Coutts. Formerly the Royal Bank of Scotland Group and listed on the London Stock Exchange, it serves over 20 million customers and runs large operations in London, Edinburgh, Manchester and Bristol plus technology centres in Bengaluru, Gurgaon and Chennai. It hires software, DevOps, infrastructure and site reliability engineers, product owners and technical product managers, regulatory reporting analysts and commercial banking relationship managers.

Join us as a Product Analyst

  • Take on a new challenge and help us design, develop and launch new products
  • You’ll be joining the Mettle Product team focussed on supporting the delivery of product improvements to customers and colleagues
  • We’ll look to you to support the team to prioritise the most impactful changes for customers

What you'll do

In this role, you’ll work with Product Owners and their cross-functional squads to support prioritisation and requirements gathering of the improvements we make to customer journeys and colleague tooling. As a Product Analyst, collaborate with Data and Product teams to enable a data-driven approach to product development. You’ll source and analyse data in order to understand customers, feature performance and support Product team backlog prioritisation.

In addition, you’ll also be:

  • Supporting Product Owners with documenting requirements and user stories for product build and feature delivery processes
  • Supporting key third party relationships to enhance overall value delivered to Mettle and our customers
  • Supporting with product management tasks and wider risk assessment processes
  • Reviewing, validating and create clear and concise product documentation to enable efficient support for customers

The skills you'll need

To thrive in this role, you'll need strong stakeholder management, amazing

communication and interpersonal skills.

You’ll also need:

  • High attention to detail including proven ability to manage multiple priorities
  • Experience working in business analysis or demonstrated ability to document business requirements and/or user stories in a clear and understandable manner
  • Experience working collaboratively in cross-functional teams, focussed on achieving organisational goals
  • To be an entrepreneurial and creative thinker

Hours

35

Job Posting Closing Date:

12/11/2026Ways of Working:Hybrid
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