Director, Content Analytics

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

The Director, Content Analytics & Insights, will sit on the NBC/Bravo Cross-Platform Analytics team within NBCU Media Group Decision Sciences and serve as a key leader overseeing content performance and forecasting for entertainment series across NBC and Bravo, including linear and Peacock performance. This role acts as a strategic authority on content and audience intelligence, managing a high-performing team responsible for delivering actionable insights, scalable analytical frameworks, and self-service data solutions for a wide range of NBCU stakeholders and clients.

This leader will partner closely with Content Programming, Scheduling, Marketing, Ad Sales/Finance, Communications, and Strategy while integrating with other groups across Decision Sciences to translate first- and third-party Nielsen data into clear recommendations that inform business decision-making. The role will have a direct and measurable impact on the success of NBC and Bravo entertainment series in the linear and streaming landscape.

Key Responsibilities

• Develop deep expertise for NBC Entertainment and Bravo content performance and audiences across linear and Peacock, serving as a trusted thought partner to senior stakeholders across Programming, Scheduling, Comms/PR, Strategy, Marketing, and Finance
• Leverage Nielsen data and first-party data to create impactful cross-platform insights with the ability to translate different methodologies, a variety of linear/streaming KPIs and complex analyses into clear, compelling written/verbal narratives and internal presentations tailored to diverse audiences, including senior creative executives and external partners
• Develop and oversee linear ratings forecasts and audience projections, leveraging historical performance, marketplace trends, and viewing behaviors to deliver actionable guidance for Ad Sales, Finance, and Scheduling stakeholders
• Partner closely with Consumer Insights to shape research agendas and deliver integrated, holistic perspectives on content performance and audience engagement via comprehensive End of Season reports
• Translate audience data to provide strategic consultation and research support to Programming, Marketing, Finance, and Strategy stakeholders (often thru ad-hoc and urgent requests), helping inform decisions related to content development, scheduling, promotion, audience growth, and franchise expansion
• Identify emerging audience trends and changes in viewing behavior across the broader linear and streaming landscape, proactively surfacing competitive intel, implications and strategic opportunities for NBCUniversal's entertainment portfolio
• Collaborate with Operations & Technology teams to oversee the data requirements, design, development, and ongoing maintenance of data products that enable scalable, self-service access to insights across NBCU
• Own projects end-to-end, from framing and planning through execution and delivery, ensuring outputs are timely, accurate and aligned with business objectives
• Champion data democratization, performance storytelling, and data-driven decision-making across the organization
• Harness AI solution to accelerate analysis, surface patterns and trends, and deepen actionable insight
• Lead, develop, and mentor a high-performing, high-output analytics team while fostering an inclusive, collaborative, and equitable culture within NBCUniversal

Basic Qualifications

• 8+ years of experience in the media and entertainment industry, with a strong track record of working with large, complex datasets (Nielsen and first-party) and advanced analytical tools
• Expertise in Nielsen measurement methodology, data and reporting systems (NPower, NNTV) with experience running complex segmentation analyses for both linear/traditional and streaming content/platforms
• Proven ability to communicate effectively, confidently, and persuasively with stakeholders at all levels, especially executive leadership, and comfort presenting and speaking extemporaneously in senior forums
• Strong working knowledge of the streaming/media landscape and a love and appreciation for great unscripted and scripted content
• Strategic, outcome-oriented thinker with the ability to derive insights, conclusions, and recommendations from ambiguous or unstructured data from disparate sources
• Demonstrated ability to leverage AI tools and capabilities to enhance workflows, including automating repetitive work, synthesizing large and disparate datasets to surface themes, and identifying patterns and trends more quickly
• Highly collaborative leader with strong intellectual curiosity, accountability, detail-oriented mindset, and the ability to drive projects of varying scope with clarity and purpose
• Bachelor’s degree in a relevant quantitative or analytical field required
• Advanced proficiency in Excel, PowerPoint, SQL and Tableau

Desired Characteristics

• Experience supervising entry-level and mid-career employees

Additional Requirements

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 - $200,000 (bonus and long-term incentive eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].