Implementation Manager - North America

• Retail and RFID Experience: Experience in the retail industry, particularly working with RFID or iD Cloud specifically. Your retail experience may have ranged from working with iD Cloud as an associate in a store to approving differences in Inventory Control to project managing an RFID program in the past. These insights will help you best empathize with and provide recommendations for customers.
• Project Management Excellence: Demonstrated expertise in independently leading and executing multiple complex implementation projects from initiation through completion. Brings a strong foundation in project management principles (e.g., PMP, Prince2, or Agile methodologies), with a proven ability to develop project plans, manage budgets and timelines, mitigate risks, and align stakeholders across diverse business functions.
• Cross-Functional Collaboration: You must have the ability to coordinate cross-functional teams, both internally and externally, to achieve common objectives and ensure smooth execution of all project phases.
• Communication Skills: A strong customer-facing demeanor is a must, along with excellent written and verbal communication skills. You should have strong technical presentation skills, effectively engaging stakeholders and translating complex solutions into accessible concepts.
• Self-Drive and Entrepreneurial Mindset: A hands-on, agile, and solution-oriented approach is essential for thriving in a fast-paced environment. You should exhibit independence and a "go figure it out" mentality, demonstrating the ability to maximize customer satisfaction and drive innovative solutions with minimal oversight.

What you'll bring:

• Education: B.S./B.A. or 5+ years of relevant job experience. Project Management certification preferred such as PMP, PRINCE2, PMI-ACP, CAPM.
• Requirements: Candidates with appropriate experience have the ability to work remotely. During their first year they would visit the Burlington, MA office monthly to align with the broader team. Domestic and international travel (30-40%) is required, including trips to our headquarters in the Netherlands. Candidates must hold a valid U.S. driver's license and be eligible for U.S. employment.