Intern - Instructional Design and Training Development

Our Vision: We make dreams possible.

Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than what you think-and we’re just getting started. So, no matter what you want to do in life-build codes or build brands-we’re the best place to do it.

Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern-specific programming, and meaningful work experience.

Apply to one of our internships today. Your career awaits.

This internship provides a unique opportunity to gain real-world experience developing online learning content for thousands of end users across colleges, universities, healthcare organizations, and other customers. The selected candidate will work alongside instructional designers, product leaders, cybersecurity experts, and compliance professionals to develop engaging online training experiences.

The intern will participate in the full instructional design lifecycle, from content planning and storyboard creation through multimedia development, accessibility validation, quality assurance, and course deployment.

Course Development

• Assist with development of online learning modules and microlearning content

• Create storyboards and instructional content outlines

• Design learner interactions, knowledge checks, and assessments

• Update existing training materials based on regulatory and industry changes

• Support annual maintenance and review of course content

Multimedia Development

• Create graphics, visual assets, infographics, and supporting materials

• Assist with video production and narration coordination

• Develop course elements using instructional development tools

• Help maintain design standards and content consistency across the training library

Learning Technology Support

• Support SCORM course packaging and testing

• Validate course functionality across various delivery environments

• Participate in user acceptance testing and quality assurance reviews

Accessibility & User Experience

• Review training materials for accessibility compliance

• Support WCAG and VPAT-related accessibility initiatives

• Test course navigation, usability, and learner experience

• Recommend enhancements to improve learner engagement and effectiveness

Research & Innovation

• Research emerging trends in:

  • Cybersecurity awareness training

  • Instructional design

  • E-learning technologies

  • Artificial intelligence in learning

  • Adult learning strategies

• Help identify innovative ways to improve learner engagement and training outcomes

Product & Business Exposure

• Learn how SaaS-based training solutions are developed and managed

• Participate in product discussions involving CampusGuard Online Training

• Gain exposure to compliance frameworks such as PCI DSS, HIPAA, FERPA, GLBA, etc.

What You'll Learn

This internship provides hands-on experience with:

• Instructional Design Methodologies

• Storyboarding & Curriculum Development

• Articulate Storyline

• SCORM Development

• LMS Administration

• Learning Analytics

• Accessibility & WCAG Standards

• UX Design Principles

• Content Strategy

• Cybersecurity Awareness & Compliance Training

• Product Development Processes

• The intern will have an opportunity to contribute to real-world training products used by customers throughout the United States and Australia.

Qualifications

Required

• Currently pursuing a degree in:

  • Instructional Design

  • Educational Technology

  • Curriculum & Instruction

  • Communications

  • Graphic Design

  • Marketing

  • Related field

• Strong written and verbal communication skills

• Attention to detail

• Creative problem-solving abilities

• Ability to manage multiple tasks and deadlines

• Interest in technology and learning

Preferred

• Experience with:

  • Articulate Storyline

  • Video editing tools

  • LMS platforms

  • Graphic design software

  • AI tools

• Familiarity with accessibility concepts

• Interest in cybersecurity or compliance topics

• Portfolio demonstrating design, coursework, or content creation projects

Ideal Candidate

We're looking for someone who is:

• Eager to learn

• Creative and detail-oriented

• Passionate about education and technology

• Comfortable working independently and collaboratively

• Interested in developing content that helps people make better security and compliance decisions

Why Join CampusGuard?

• Meaningful work that helps organizations reduce cybersecurity and compliance risk

• Exposure to software products, learning technologies, and emerging AI tools

• Mentorship from industry experts

• Opportunity to contribute to nationally distributed training programs

• Real-world portfolio-building experience

• Flexible and collaborative work environment

• Potential future career opportunities within Nelnet and CampusGuard

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected].

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring