Senior Account Executive

About NewGen

Welcome to NewGen. We’re a global social creative and creator agency made up of over 100 talented people worldwide with offices in London, Manchester and New York. We partner with leading brands to shape culture, tell stories that matter and harness the power of social first creative and creators to drive meaningful impact. As a fast growing agency with a collaborative ambitious spirit, we bring together data, strategy, creativity and innovation to deliver work that cuts through, connects and creates conversation.

Founded by our 30-under-30 co-founders, NewGen is an independent agency working with some of the world’s biggest brands. Privately owned and built to challenge the big networks and stale traditional agencies, we move fast, live social and believe fresh ideas can compete with anyone. In fact, we know it’s the only way to deliver work consumers care about.

Our work is trusted by some of the world’s biggest brands including Pepsi, Samsung, Amazon, SEGA and CashApp. Just as importantly, we’re the agency of choice for leading creators shaping culture today - from KSI to Amelia Dimoldenberg to PewDiePie. When the people driving conversations and influencing audiences trust us, it’s no surprise the world’s most ambitious brands do too.

Our Non-Negotiables

Energy - Get involved, be heard, contribute. This isn’t the place for an easy ride - we want people who bring energy and ideas

Quality - Quality comes first. If it doesn’t feel right, speak up. Everything we create should push boundaries and break new ground

Collaboration - We win as a team. No egos, no judgement - just support, collaboration and collective success

Creativity - We thrive on fresh thinking. New ideas and bold approaches keep us moving forward

Partnership - Be a great partner to our clients. Everything we do should deliver on their objectives and create a positive collaborative experience. This is paramount

The Role

We’re looking for a proactive and socially native Senior Account Executive with around 1-2 years agency experience who is ready to take the next step in their career.

You will support the day to day delivery of client accounts, helping ensure campaigns run smoothly, projects stay organised and communication across teams remains clear and effective.

Working closely with Account Managers and Account Directors, you will help coordinate campaigns, manage project administration and support client relationships. This role sits at the heart of campaign delivery and is ideal for someone who is highly organised, culturally plugged in and eager to develop their client management skills.

You will play an important role in ensuring that the work delivered by NewGen runs efficiently and meets our standards.

Key Responsibilities

Support Day to Day Client Management

• Support Account Managers in managing day to day client communication
  • Help prepare client updates, status reports, presentations and meeting notes
  • Ensure clear communication between clients and internal teams

  • Build strong working relationships with both clients and internal teams

Campaign Coordination

• Support campaign delivery from brief through to completion
  • Track timelines, deliverables and tasks across projects
  • Coordinate with creative, influencer, strategy and production teams

  • Ensure assets and deliverables are prepared correctly before being shared with clients

Project Organisation

• Maintain project trackers, timelines and documentation
  • Support budget tracking and scope management across workstreams
  • Help monitor campaign progress and flag risks early
  • Support reporting and performance tracking across campaigns

  • Ensure internal systems and documentation remain accurate and up to date

Social Management

• Strong understanding of social platforms and creator culture
  • Awareness of internet trends, formats and creator ecosystems
  • Ability to translate social trends and formats into content ideas
  • Support with inbound and outbound community management
  • Support with content analysis and social reporting

Team Support

• Support Account Managers and Account Directors across campaign planning and delivery
  • Work closely with creative, influencer and strategy teams to support collaboration
  • Contribute to a positive, collaborative team culture

  • Share ideas and observations from social platforms and creator culture

We'd Love You To Have

• 1-2 years experience in social creative or integrated agency roles
  • Experience supporting campaigns across social platforms
  • Strong organisational and time management skills
  • Good understanding of social platforms and creator culture
  • Confidence communicating with internal teams and supporting client communication
  • Experience working in fast paced agency environments

  • Desire to grow into an Account Manager role