Senior Manager - Solutions Engineering

Job Summary

Lead and inspire a high-performing team of Solutions Engineers and/or front-line leaders to drive the growth of NetApp’s business. This role focuses on delivering impactful customer outcomes by leveraging the full technical breadth and differentiation of NetApp’s portfolio.As a leader, you will play a key role in maximizing revenue by coaching and empowering your team to effectively influence customer buying decisions and articulate value throughout the sales cycle.This position requires regular travel to engage closely with team members, customers, and partners, ensuring strong relationships and successful business outcomes.

Ready to make an impact? Join us and help shape the future of customer success and technical innovation at NetApp. Apply now to be part of a team where your leadership truly makes a difference.

Job Requirements

• Fluent in English and Arabic
• Expertise in coaching team members’ technical knowledge, industry trends awareness, and applying insights and expertise to solve client problems.
• Proven ability to oversee the discovery and development of new opportunities, managing the pipeline and ensuring effective relationship management to maximize revenue.
• Highly organized, data-driven and committed to Sales Excellence.
• Strong executive presence, influence and communication skills; ability to build and nurture strong relationships with team members, customers, and partners.
• Proven success in hiring, developing and performance managing teams, while maintaining strong team culture.
• Demonstrated ability to stay ahead of industry trends, customer challenges, and competitive developments that support NetApp’s value proposition.
• Strong business acumen understanding of market dynamics that help address and solve customers’ goals and needs.
• Understanding of NetApp’s solutions domains, AI, use-cases, and associated sales plays, with the ability to assess and coach talent on the same.
• Demonstrated experience in AI and Cyber Resilience solutions, with the ability to guide technical teams, influence customer strategies, and drive solution adoption.

Job Responsibilities

• Lead a team of SEs to drive regional growth with Client Executive teams, focusing on new accounts and expanding existing ones through upselling and cross-selling
• Leverage solution portfolio and messaging to drive value via data infrastructure, cloud, cyber resiliency, AI, and Block benefits
• Act as technical sales orchestrator, engaging experts timely to support success
• Own accurate forecasts and sales progression using sales tools
• Consistently exceed sales quotas
• Coach teams on demos and POCs to build customer confidence and highlight solution value
• Guide teams to document customer needs and develop proposals illustrating solution benefits
• Foster a high-performance culture with Thrive Performance & Rewards, emphasizing clear expectations, feedback, and rewards
• Identify and mentor high-potential members, providing development opportunities
• Manage underperformance fairly and recruit top talent to boost productivity