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Salary
≈ $74k – $168k per year (Estimated)
Location
In office (Waltham)
Seniority
Junior

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Sep 29, 2026. Netcracker scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Netcracker is a Waltham software company founded in 1993 that supplies business and operations support systems to telecom operators. Its platform handles billing, service orchestration and network management for carriers running large subscriber bases. The company is part of the NEC group and works with operators worldwide.

Associate Solutions Engineer

We’re building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Position Summary

As an Associate Solutions Engineer, you primarily assist in all phases of the software and services sales process.  You will travel worldwide with our senior sales teams to meet potential and current customers.  In this role, you will work with multiple global sales teams, helping prepare responses to RFPs and RFIs, finding solutions to client technical issues, and presenting on-site product demonstrations.

Role and Responsibilities

  • Work with various global sales teams to qualify accounts
  • Have strong sales instincts and enjoy speaking with prospective clients in all stages of the sales cycle
  • Participate in the development of product demonstrations, including specification, testing, and delivery
  • Configure Netcracker product and demonstrate the advanced product concepts
  • Assist the account team in ensuring customer satisfaction
  • Travel to customer sites worldwide

Skills and Experience Required

  • Comfortable speaking and presenting to large groups
  • Previous sales or sales engineer experience
  • Experience with any of the following is a plus: HTML, JavaScript, SQL, Java, J2EE, TCP/IP, Unix, Windows 2000
  • Strong interpersonal and effective communication skills in a matrix environment
  • Ability to work as part of a team to solve complex technical problems and work with accounts in complex political environments
  • Excel at working under pressure with deadlines

Education:

  • Bachelor’s degree required (BS in Engineering, Computer Science or equivalent relevant experience). Master’s Degree is highly preferred.
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