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Salary
$114k – $261k per year (Estimated)
Location
In office (Waltham)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Netcracker is a Waltham software company founded in 1993 that supplies business and operations support systems to telecom operators. Its platform handles billing, service orchestration and network management for carriers running large subscriber bases. The company is part of the NEC group and works with operators worldwide.

Corporate Legal Counsel

Position Summary

We are seeking a Legal Counsel with a focus on information security, data privacy, and compliance to join our global legal team. The position is collaborative and customer-facing, working closely with commercial legal, information security, sales, and technical teams. The primary responsibility is negotiating security, privacy, and compliance-related provisions in customer agreements, particularly in the context of software development, delivery, and professional services in the Telco/ISP industry, with customers across the globe, primarily in North America, Europe Middle East, and APAC.

This role is intended for an experienced individual contributor with strong hands-on experience in information security, privacy, and compliance.

Role and Responsibilities

  • Negotiate and advise on information security, data protection, and compliance provisions in customer contracts, including MSAs, DPAs, Support and Maintenance agreements, and security annexes.
  • Act as a legal liaison between commercial legal, information security, sales, compliance, and other corporate and internal stakeholders.
  • Serve as a customer-facing legal contact for security, privacy, data protection, and related compliance discussions during contract negotiations and the project lifetime.
  • Support contracting for Telco/ISP software and professional services, including AI/SaaS/cloud and managed services offerings.
  • Advise internal teams on regulatory, contractual, and customer-specific requirements related to data protection, cybersecurity, and related compliance.
  • Ensure contractual commitments align with internal security controls, policies, and related compliance frameworks.
  • Track and interpret relevant global laws, regulations, and industry standards impacting telecom customers.
  • Contribute to the development and maintenance of standard contractual language, negotiation playbooks, and internal guidance.

Skills and Experience Required

  • 5-10 years of relevant legal experience focusing on information security, privacy, and compliance.
  • Demonstrated experience negotiating security and privacy terms in software and/or services agreements.
  • Strong understanding of data protection and security frameworks such as GDPR, ISO 27001, SOC 2, NIST, and similar standards.
  • Ability to communicate complex legal and regulatory concepts clearly to technical, sales, and customer stakeholders.
  • Experience working in a global, cross-functional environment
  • Experience in the telecommunications industry or supporting telecom operators, vendors, or service providers
  • In-house or firm legal experience at a technology, telecom, SaaS, or managed services company
  • Familiarity with regional regulatory requirements across North America, Europe, the Middle East, and APAC
  • Exposure to telecom-related regulatory or security obligations (e.g., critical infrastructure, lawful access, data localization, network security)
  • Strong negotiation and drafting skills with a practical, business-oriented approach.
  • Ability to balance legal risk with commercial objectives.
  • Excellent stakeholder management and communication skills.
  • Comfortable operating in a customer-facing and fast-paced commercial environment.

Education

  • Law degree from an accredited institution and authorization to practice law in at least one jurisdiction.

Base Salary Range:

$200,00 - $250,000, plus bonus

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