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Salary
$36k – $50k per year
Location
In office (Cincinnati)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Jul 10, 2026. Netcracker scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Netcracker is a Waltham software company founded in 1993 that supplies business and operations support systems to telecom operators. Its platform handles billing, service orchestration and network management for carriers running large subscriber bases. The company is part of the NEC group and works with operators worldwide.

Position Summary

We are seeking a highly organized and proactive Office Coordinator to support the day-to-day operations of our Cincinnati office. This role serves as the primary point of contact for office administration, facilities coordination, visitor services, and vendor relationships while ensuring a professional, efficient, and welcoming workplace environment.

The ideal candidate is detail-oriented, resourceful, and able to manage multiple priorities independently while partnering with employees, corporate departments, and external service providers.

Key Responsibilities

  • Coordinate the daily administrative operations of the Cincinnati office.
  • Serve as the primary liaison with building management, property management, and office service vendors.
  • Manage incoming mail and distribute or route correspondence to appropriate internal teams.
  • Coordinate office access, visitor registration, and badge management to ensure a positive visitor experience.
  • Schedule and manage office resources, including parking accommodations and shared facilities.
  • Maintain office supplies, breakroom inventory, and coordinate replenishment with approved vendors.
  • Assist with facilities-related requests, maintenance issues, repairs, and office improvement projects.
  • Coordinate document shredding, records management, and other office support services.
  • Support office safety initiatives, emergency preparedness activities, and building communications.
  • Assist with invoice processing, lease administration, and other administrative or financial support activities as assigned.
  • Build strong working relationships with internal stakeholders and external business partners to ensure smooth office operations.
  • Maintain accurate administrative records and documentation.
  • Support special projects, company initiatives, meetings, and events as needed.
  • Perform other duties and responsibilities as assigned to support business operations.

Qualifications

  • 2+ years of experience in office administration, office coordination, facilities support, or a related administrative role.
  • Excellent organizational skills with the ability to prioritize multiple responsibilities.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Strong customer service mindset with a professional and positive approach.
  • High attention to detail and strong problem-solving skills.
  • Ability to maintain confidentiality and exercise sound judgment.

What You'll Bring

  • A proactive, service-oriented attitude.
  • Strong organizational and time management skills.
  • Flexibility to adapt in a fast-paced, evolving environment.
  • The ability to anticipate needs and take initiative.
  • A commitment to creating an organized, efficient, and welcoming workplace.

Work Location

This position is based on-site in our Cincinnati, Ohio office.  

Hourly pay range $18 - $25

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