Partner Enablement Manager

About the Role:

We are looking for a high-energy, execution-oriented Partner Enablement Manager to build and scale our partner enablement function. This role will own the strategy and execution of training, certification, and activation programs that make Netomi a “go-to” solution across our partner ecosystem.

Reporting to the VP, Alliances, Partners & Channels, you will work to ensure our partners teams are trained, incentivized, and excited to position and deliver Netomi solutions. This role is critical to scaling Netomi’s partner ecosystem-ensuring our partners are not just trained, but activated, aligned, and driving meaningful revenue and customer impact.

Responsibilities:

Partner Enablement & Certification

• Design and orchestrate end-to-end training and certification programs for partners

• Deliver engaging enablement sessions, workshops, and onboarding programs

• Build scalable curricula that drive partner proficiency in Netomi’s CX and AI platform

• Continuously refine programs based on feedback and performance gaps

Partner Activation & Engagement

• Drive awareness and adoption within top-tier partners

• Ensure Netomi is top-of-mind and embedded (“sticky”) within partner teams

• Facilitate pilot programs and support early-stage deployments with partners

• Act as a key connector between partners and internal teams

Economic Value & Incentives

• Clearly communicate the economic value and ROI of Netomi solutions to partners

• Help structure and promote certifications, incentives, and growth pathways

• Support partner-led opportunities across strategic accounts

Program Operations & Execution

• Own program operations including scheduling, tracking, reporting, and certification progress

• Navigate complex organizations and internal stakeholders to drive execution

• Identify enablement gaps and proactively implement solutions

• Work through ambiguity and remove friction to keep programs moving forward

Requirements:

• 10+ years of experience in enablement, training, partner programs, or consulting

• Proven experience leading or supporting training, certification, or onboarding programs

• Experience working with or alongside consulting firms or system integrators preferred

• Strong program management and stakeholder management skills

• Ability to balance strategy and hands-on execution

Who You Are:

• High-energy and resilient - you hear “no” and keep going

• Passionate about customer experience (CX) and AI-driven transformation

• A strong facilitator and communicator who can lead engaging trainings and workshops

• Comfortable operating in complex environments and navigating organizational dynamics

• Excited to build relationships with top consulting firms and global enterprises

• Proactive, resourceful, and thrives in a fast-paced, scaling environment