Location
Remote (India)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 12, 2026. Netomi scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Netomi is a customer service AI company whose platform uses AI agents to resolve customer support requests across email, chat, messaging and voice. It integrates with help desk systems used by large consumer brands, with customers such as Warner Bros, SodaStream and HP, and runs an engineering centre in Gurgaon, India. The company is headquartered in San Mateo, California, United States.
About the role:
We are looking for a DevOps Engineer to work collaboratively with the software development team to deploy and operate the systems. You'll be responsible to ensure the system is running smoothly and is being monitored continuously to resolve issues.
Responsibilities
- Kubernetes Management
- Design, deploy, and manage Kubernetes clusters.
- Configure and enforce RBAC policies and access control mechanisms.
- Optimize cluster performance and scalability.
- CI/CD Pipeline Development
- Build, maintain, and enhance CI/CD pipelines using tools like Jenkins, ArgoCD, Spinnaker, or similar.
- Automate deployment processes to improve delivery efficiency and reduce lead times.
- Helm Templates
- Develop, maintain, and optimize Helm charts for Kubernetes applications.
- Ensure proper versioning and deployment strategies through Helm.
- Service Mesh Implementation
- Integrate and manage service meshes such as Istio or Linkerd for service discovery, load balancing, and secure communication.
- Implement observability and traffic management within the service mesh.
- Scripting and Automation
- Write and maintain automation scripts using Python, Ruby, or Golang.
- Leverage scripts for infrastructure provisioning, monitoring, and debugging.
- (Bonus) Chaos & Resilience Engineering
- Implement chaos engineering principles to test and improve system reliability.
- Simulate failures and measure system resilience to ensure production readiness.
Requirements
- Experience: At least 2 years in DevOps or a related field.
- Tools and Technologies:
- Kubernetes (RBAC, cluster administration, Helm).
- CI/CD tools such as Jenkins, ArgoCD, or Spinnaker.
- Service mesh solutions like Istio, Linkerd, or similar.
- Hands-on experience with Amazon ECS and Terraform is a mandatory requirement for this role.
- Skills:
- Proficiency in scripting languages (Python, Ruby, Golang).
- Familiarity with cloud platforms (AWS, GCP, Azure).
- Strong understanding of system design, networking, and infrastructure management.
- Bonus Skills: Knowledge and experience in chaos engineering tools like Chaos Monkey, LitmusChaos, or Gremlin.
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