Laboratory Equipment Sales Engineer

Key Responsibilities

• Develop and manage new and existing customer relationships within assigned markets.
• Identify and pursue new business opportunities within mining, mineral processing, metallurgical and industrial laboratory environments.
• Promote and sell laboratory equipment, analytical instruments and associated technical solutions.
• Conduct customer visits to understand operational, laboratory and analytical requirements.
• Provide technically appropriate equipment recommendations and solutions.
• Prepare technical and commercial proposals, quotations and tender submissions.
• Conduct equipment presentations, product demonstrations and technical discussions.
• Manage the complete sales process from lead generation and enquiry through quotation, negotiation and order closure.
• Achieve agreed sales, revenue and business-development targets.
• Maintain a healthy sales pipeline and provide accurate sales forecasts.
• Build strong relationships with laboratory managers, engineers, metallurgists, chemists, procurement teams and other technical decision-makers.
• Liaise with suppliers and internal technical teams regarding equipment specifications and client applications.
• Assist customers with equipment selection, application requirements and technical queries.
• Support equipment installation, commissioning and customer training where required.
• Conduct regular follow-ups with customers and provide professional after-sales support.
• Monitor competitor activities, market developments and emerging customer requirements.
• Maintain accurate CRM records, quotations, customer information and sales reports.
• Attend relevant exhibitions, conferences and industry networking events when required.
• Ensure commercial activities comply with company policies, quality standards and applicable safety requirements.

Minimum Requirements

• Relevant qualification in Chemical Engineering, Mechanical Engineering, Metallurgy, Analytical Chemistry, Chemistry, Instrumentation or a related technical/scientific discipline.
• Approximately 3-5 years' experience within technical sales, laboratory equipment, scientific instrumentation, mining/mineral processing equipment or a related technical environment.
• Demonstrated ability to understand and communicate technical product information.
• Strong commercial and customer relationship-management ability.
• Experience preparing technical proposals and quotations.
• Good negotiation and presentation skills.
• Strong computer literacy, including Microsoft Office.
• Valid driver's licence.
• Willingness to travel to customer sites as required.