Underwriter II - Personal Lines

This role is ideal for a professional who is passionate about delivering exceptional client service while maintaining sound underwriting practices across a personal lines portfolio. The successful candidate will be responsible for underwriting new business, renewals, endorsements, quotations, and related administrative functions.

Key Responsibilities:

• Underwrite personal lines insurance policies, including new business, renewals, endorsements, and policy amendments.
• Prepare and review quotations for prospective and existing clients.
• Ensure all underwriting activities are conducted in accordance with company policies, procedures, and underwriting guidelines.
• Support the sales team in acquiring and retaining profitable business.
• Process policy documentation accurately and ensure all records are maintained electronically.
• Negotiate renewal terms and prepare renewal documentation.
• Conduct renewal reviews and retention calculations within agreed timelines.
• Arrange and monitor surveys and survey requirements where applicable.
• Address policy queries, amendments, and additional cover requests from clients.
• Ensure policies are appropriately rated and not overexposed to risk.
• Resolve customer queries and complaints effectively to ensure excellent service delivery.
• Contribute to process improvements and support continuous operational excellence.

Minimum Requirements:

• Matric.
• NQF Level 5 Qualification in Short-Term Insurance.
• Regulatory Examination (RE) Certification.
• Personal Lines Class of Business certification.
• DOFA confirmation from the FSB.
• Minimum 4 years' Personal Lines underwriting experience.
• Strong understanding of personal insurance products and underwriting principles.
• Proficiency in Microsoft Office applications.
• Experience with Cardinal 360 (C360) will be advantageous.

Skills & Competencies:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Ability to work independently and collaboratively within a team environment.
• Proactive, professional, and customer-focused approach.
• Strong organisational and prioritisation skills.
• Ability to work efficiently in a fast-paced and pressurised environment.
• Strong work ethic, reliability, and attention to detail.
• High ethical standards and integrity.

Why Apply?

? If you meet the above requirements and are looking for your next opportunity in Personal Lines underwriting, we'd love to hear from you. Apply today with your updated CV.

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I also specialise in recruiting:

• Actuarial (Life, Short-Term, Pensions, Health, Quant)
• Data Science & Advanced Analytics
• Pricing & Product Modelling
• Market, Credit & Quantitative Risk
• Machine Learning & AI Specialists

If you have not received a response within two weeks, please consider your application unsuccessful. Your profile will remain on our database for future opportunities.

For more information, contact:

Kholo Mongalo

Recruitment Researcher - Actuarial & Analytics

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