Sales Administration Intern

About Us:

Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries - UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.

Our EVP's:

At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand-because success isn’t just a goal; it’s how we work, every day, as one team.

Job Description:

This internship offers an exciting opportunity to gain exposure to the fast-paced world of payments and fintech while supporting sales operations, merchant engagement, relationship management, and administrative processes. The successful candidate will work closely with Sales, Operations, and Relationship Management teams, developing valuable commercial, administrative, and stakeholder management skills.

Responsibilities:

During the internship, you will gain practical exposure to:

 Providing day-to-day administrative support to Sales Consultants and Relationship Managers.

 Following up on merchant enquiries and requests to ensure timely resolution and exceptional service delivery.

 Capturing, updating, and maintaining accurate merchant and sales information across internal systems.

 Ensuring contracts, agreements, and supporting documentation are correctly filed, maintained, and readily accessible.

 Assisting with sales pipeline administration, reporting, and data management activities.

 Supporting lead allocation and lead distribution processes.

 Engaging with merchants when Sales Consultants are unavailable and ensuring appropriate follow-up actions are completed.

 Acting as a coordination point between Sales, Operations, and Merchants to facilitate effective communication and resolution of queries.

 Developing a strong understanding of Payfast products, services, and merchant value propositions.

 Assisting with merchant onboarding and process-related activities.

 Supporting adherence to company policies, procedures, governance requirements, and service standards.

 Contributing to process improvement initiatives that enhance operational efficiency and customer experience.

Minimum Requirements

Applicants must have completed a qualification in one of the following fields:

 Business Administration

 Business Management

 Marketing

 Sales Management

 Commerce

 Operations Management

 Customer Relationship Management (CRM)

 Or a related business or commercial discipline

Skills and Competencies

Successful candidates should demonstrate:

 Strong verbal and written communication skills.

 Excellent organisational and administrative abilities.

 Strong time management skills and ability to manage multiple priorities.

 High attention to detail and accuracy.

 Customer-centric mindset with a passion for service excellence.

 Ability to collaborate effectively across different teams and departments.

 Strong coordination, follow-up, and stakeholder engagement skills.

 Basic analytical and problem-solving ability.

 Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.

 Ability to work across multiple systems and workflows while maintaining data quality and process compliance.

 Professional, proactive, and eager to learn within a commercial environment.

Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.