Product Developer, Salesforce

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

We are hiring for a Product Developer to focus on tool, asset, and product development in our asset and product teams with focus on Salesforce. The ideal candidate has strong technical capabilities within Salesforce, in particular with Agentforce solutions. 

The Product Developer, Salesforce, can execute technical development and unit testing for assigned development tasks with minimal oversight. Ideal candidates can confidently and effectively work with AI tools for efficient development. If you appreciate working with cutting edge technology and delivering exciting new solutions - this role is for you!

You'll have the opportunity to:

• Develop and support new and existing products and assets on the Salesforce platform, as well as strategic tools for Salesforce delivery
• You will work with tools like Claude and Codex, as well as with various features within Salesforce (Lightning Web Components, Flow, Console, Apex, etc)
• Perform hands-on solution design, proofs-of-concept, development, and testing, in a fast-moving and close-to-customer hybrid engineering environment
• Collaborate with product owners, cross-functional teams to understand business requirements and provide scalable solutions, utilizing Salesforce best practices.
• Participate in the full software development lifecycle, from ideation to planning to development to deployment and ongoing success
• Participate in code reviews, peer inspections, and technical design/specifications.
• Stay up-to-date with latest feature updates, releases and adhere to best practices.
• Collaborate with wider product team (product owner, product engineering lead, and product technical architect) to evaluate market demand, groom prioritized work, and align on final design details for value-add and scalable solutions

Required Qualifications:

• 4+ years of hands-on experience with Salesforce, understanding of Salesforce architectural concepts, capabilities, and constraints
• Strong experience in Apex and LWC development.
• Strong understanding of object-oriented programming concepts and design patterns
• Bachelor's degree in Computer Science, Software Engineering, or equivalent
• Strong Analytic skills with ability to formulate a problem/solution in business & technical terms
• Experience with integrations between Salesforce and other systems
• Excellent communication skills and ability to work in a fun, collaborative environment
• Experience with Salesforce DX and CI/CD processes

Preferred Skills:

• Experience with front-end technologies such as HTML, CSS, and JavaScript & Responsive Web Designs
• Experience with Salesforce Agentforce solutions

  Experience with Service Cloud and Service Cloud Voice is a plus

• Experience working on Digital Channel or Contact Center applications is a plus
• Experience with AWS development is a plus

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.