Project Coordinator

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together

Position: Project Coordinator

Experience: 3-5 Years

Location: Hyderabad / Bangalore (5 Days work from Office)

Employment Type: Full-Time

SUMMARY:   The Project Coordinator is responsible for contributing to a high level of customer satisfaction by scheduling the necessary resources, labor and materials to complete an assigned project within the terms of the appropriate contract. Works in a team environment and in conjunction with customers, subcontractors/ technicians, and equipment vendors to ensure that the scope of work is clearly defined, the assigned sub/tech has the correct skill set for the project, and the correct material is ordered and delivered to the site.

PRIMARY DUTIES include but not limited to: 

• Understand the scope work requested by customers and then schedule field technicians for assigned work.
• Provide timely status updates to customers.
• Gather deliverables.
• Document installation notes and job progress.
• Verifying technician check in and check out.
• Participate in team calls with updates.
• Strive to understand budgets and contracts in place with assigned customers.
• Close out work orders and prepare for billing.
• Obtain vendor invoices in a timely manner.
• Meet metrics related to margin, start times, project deadlines and invoicing deadlines.
• Develop strong business relationships with customers and field technicians.
• Work with customer’s internal software system as applicable.

COMPETENCIES:

• IT project experience preferred.
• Network engineering experience preferred.
• Experience utilizing Excel/ Jira/ Smartsheets to track projects.
• Possess a strong drive for success.
• Ability to make independent decisions.
• Flexible and able to embrace change.
• Strong phone skills/communication - will spend a considerable time on the phone.
• Travel will be minimal…occasional travel to visit one or two installs.
• Strong keyboarding skills, Word, Excel.
• Must have excellent organizational skills.

REQUIRED EDUCATION & EXPERIENCE REQUIRED:  

• 2-3 years’ experience in a project environment.
• Multi-task in a fast-paced environment and have the ability to think outside of the box.
• Basic understanding of network engineering.

Interested?

Please share your updated resume with [email protected] / [email protected] / [email protected] / [email protected]

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