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Salary
≈ $48k – $101k per year (Estimated)
Location
In office (London)
Seniority
Middle · 3+ years exp
Visa
Licensed UK visa sponsor

Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Oct 28, 2026. New Look scores B on the Alion truth index.

Overview
Company
Impact
Profile match
New Look is a British fashion retailer selling affordable womenswear, footwear and accessories through its stores and online shop, with its main head office in Weymouth and a further office in London. Founded in 1969, the omnichannel retailer serves about 10 million customers through 309 UK stores and its website, reporting revenue of 677.9 million pounds for the year to March 2026 with 38.4 percent from digital sales. It recruits store sales advisors and supervisors, seasonal and temporary staff, buyers and assistant buyers, designers, data and digital analysts, people advisors and IT network and application specialists.

The Role:

The CRM Designer will be responsible for the concepting, creation and delivery of marketing emails, digital assets across the desktop and mobile site and creative for social channels. They will also work alongside the Digital Designers on creating artwork for the New Look Editorial feed and concepting new layouts and designs across all channels.

 

WHATS IN IT FOR YOU:

40% staff discount plus friends & family discounts throughout the year

Access to our reward platform for external discount and offers

Private pension scheme

Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you

All employees are covered by our life assurance policy from day one

Unlock extra leave with our buy more holiday scheme.

Celebrate YOU! Enjoy an extra paid day off on your birthday each year

Enhanced maternity, paternity and adoption leave, and shared parental leave (Eligible after 2 years’ service)

Spread the cost of your commute with interest-free season ticket loans

Do your bit for the environment and save money with our Cycle2Work scheme

We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

 

What you’ll be doing:

You’ll be part of the Creative Design team working on day-to-day projects such as Email, website design, organic and paid social design.

You will be responsible for talking through your designs with the team to help develop your ideas and making sure they are suitable for all channels.

You’ll be confident to present all finalised design routes to senior management.

This role requires loads of creativity and a confident individual who has a strong eye for detail and innovation and that can suggest new ideas for layouts, animations, web functionality, typography and overall graphic design.

You’ll have experience in e-comm design and be comfortable with delivering campaigns across all digital channels to meet all your launch deadlines.

You must show initiative when working cross-departmentally to help manage your projects effectively and efficiently – even when under pressure.

You must have an undoubted technical ability in Adobe Suite and Figma and have a true passion for all things creative in order to generate compelling designs which are both visually beautiful and retail minded.

 

Who you are:

Minimum level of education or qualifications

3 years Digital Design industry experience, preferably within fashion.

Essential technical skills/knowledge

Adobe Photoshop, Illustrator & InDesign, Figma

Desirable technical Skills/knowledge

After Effects

Additional requirements:

Experience in CRM design/ concepting

Skilled in creating designs for an omnichannel campaign

Great organisational skills

Proven track record or experience of the key stages of the design process from creative concept, asset creation through to communicating to the developers on the build and publishing.

Good Communication and confident to show initiative.

Good time management and can work with pace. Ability to manage multiple complex projects under tight deadlines

Clear understanding of seasonal brand handwriting, tone of voice and style guide and applying it to all seasonal artworks.

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