Sales Enablement Program Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

New Relic is seeking a highly organized, proactive Sales Enablement Program Manager to help run the day-to-day operations and program execution of our Global Sales Enablement Team.

Global Sales Enablement is a foundational part of how we set our sellers up for success. Our work empowers sellers across their entire lifecycle-from onboarding and ongoing skill development to major events like Sales Kickoff, as well as technical and customer-facing training.

Sitting at the center of this team, you will maintain a bird’s eye view of our priorities and programs, ensuring the right people are aligned, commitments are clear, and work moves forward. You’ll own the operating rhythm that keeps our team organized and accountable - from planning and prioritization to program management, status updates, communications and follow-through. 

This role requires someone who is equally comfortable getting into the details and commanding a room. You’ll work closely with Enablement leadership and stakeholders across the GTM organization, facilitate cross-functional conversations and represent Enablement in meetings and initiatives as needed. 

Ultimately you’ll help keep the Enablement engine running-bringing the structure, coordination and accountability that allows our team to focus on what matters most: equipping our sellers and leaders with the knowledge, skills, and resources they need to succeed.

What you'll do

Run the Enablement Operating Rhythm

• Maintain a bird’s eye view across the Global Sales Enablement portfolio and unified roadmap of all enablement programs - from onboarding and ongoing sales readiness to events and customer enablement- ensuring priorities, programs, and key milestones stay connected and on track.
• Own team planning and program management cadences, ensuring clear agendas, decisions, owners, timelines and follow through
• Serve as the central source of truth for what’s in-flight, what’s coming next, and where attention and decisions are needed
• Keep teams accountable to commitments and proactively follow up on actions, dependencies, risks, blockers
• Help manage and prioritize incoming requests against existing commitments 

Drive Programs & Cross-functional Execution

• Program manage key enablement and GTM initiatives from annual kickoff through quarterly deliverable execution, bringing structure to complex and cross-functional work
• Coordinate across Enablement, Sales Leadership, Marketing, Operations and other GTM stakeholders to keep initiatives moving
• Identify opportunities to simplify and improve how the enablement team operates
• Build clear project plans with milestones, owners, dependencies and success measures

Represent & Communicate for Enablement 

• Facilitate meetings and work sessions with confidence, including conversations with senior GTM stakeholders
• Represent the enablement organization in cross-functional meetings and initiatives when needed, bringing back clear decisions and actions
• Build strong relationships across the organization to help create alignment when priorities or ownership are unclear.
• Develop concise program updates, leadership readouts, presentations, and communications that clearly articulate progress, decisions, risks and next steps
• Support broader GTM communications as needed

This role requires

• 5+ years experience in program management, sales enablement, GTM operations, business operations, or similar role, ideally within a B2B SaaS environment.
• Proven ability to manage multiple complex, cross-functional programs and keep stakeholders accountable 
• Exceptional organizational and project management skills with strong attention to detail
• Strong executive presence and facilitation skills - you can confidently lead a meeting, navigate competing perspectives, and drive a group toward decisions and next steps 
• Strong written and verbal communications skills, including ability to synthesize information into concise updates for leadership
• Ability to influence without authority and build trusted relationships across functions and levels
• Comfortable operating in a fast moving environment where priorities evolve
• Experience with project/program management tools like Asana and Jira
• Familiarity with sales enablement and GTM technologies such as highspot, Salesforce, etc.

Please note that visa sponsorship is not available for this position.

#LI-MM1 #LI-Remote

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$110,000—$137,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at  https://newrelic.com/termsandconditions/applicant-privacy-policy