Senior Software Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your Opportunity

New Relic gives engineering teams real-time insight into their software and infrastructure, so they can find and fix problems fast. The Pipeline Control team builds and runs the product that manages customers’ telemetry pipelines: ingesting, routing, transforming and delivering telemetry at GB/s scale. If those pipelines are slow or down, our customers notice.

As a Senior Software Engineer on the team, you will own services in production end to end: you’ll build them, deploy them, monitor them and support them. You’ll work with Go, Java, Kafka, Kubernetes and AWS, and grow your skills in large-scale observability systems.

What You’ll Do

• Build and operate big-data-scale pipeline services that ingest, route, transform and deliver telemetry at GB/s throughput.
• Lead design and architecture for new features and scale-ups. Write design docs, weigh trade-offs across throughput, cost and reliability, and drive decisions with partner teams.
• Mentor teammates through code reviews, design reviews and pairing, and help raise the team’s engineering standards.
• Own your services in production: observability, on-call, incident response and performance tuning.
• Work with product and other engineering teams to turn customer needs into well-scoped technical work.

This role requires

• 8+ years of software engineering experience, including 4+ years building distributed, high-throughput data systems (streaming or batch pipelines).
• Strong production experience in Go and/or Java, and willingness to work in both.
• A solid grounding in distributed systems: partitioning, backpressure, delivery guarantees, failure handling and consistency trade-offs.
• Hands-on experience with Kafka (or an equivalent such as Kinesis or Pulsar), Kubernetes, and a major cloud provider (AWS preferred).
• Experience designing and owning services from design doc through rollout and operation.
• Experience mentoring engineers and leading technical decisions.
• BTech/BE/MTech/ME in Computer Science or equivalent practical experience.

Bonus points if you have

• • OpenTelemetry experience, especially the Collector (receivers, processors, exporters) and OpAMP.
  • Familiarity with Apache Iceberg, Parquet and query engines.
  • Background in observability (logs, metrics, traces) or building telemetry pipelines.
  • Performance profiling and tuning of Go or JVM services (memory, GC, CPU, network).
  • Multi-cloud or multi-region experience.
  • Experience with GraphQL.

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Please note that visa sponsorship is not available for this position.

Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.

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Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at  https://newrelic.com/termsandconditions/applicant-privacy-policy