Employee Experience Specialist

Job Description

Title: Employee Experience Specialist

Reports To: Director of HR

Salary or Hourly: Salary ($55,000 - $60,000)

Year Created: 2026

Position Description

The Employee Experience Specialist is responsible for designing, coordinating, and enhancing programs that foster an engaging, inclusive, and people-centered workplace. This position partners with leaders and employees to improve engagement, strengthen organizational culture, coordinate onboarding and recognition initiatives, support performance management, and ensure employees have a positive experience throughout their employment at Newfields.

This role serves as a key ambassador of Newfields' values by creating meaningful employee experiences that promote retention, well-being, collaboration, and professional growth.

Responsibilities

The following responsibilities describe the general nature of work for employees in this position, but this is not intended as an exclusive or all-inclusive list.

Essential Responsibilities

Employee Onboarding & Orientation (20%)

• Coordinate and facilitate New Employee Orientation.
• Manage the onboarding experience from offer acceptance through the employees’ first 90 days.
• Ensure new hires receive necessary equipment, system access, and organizational resources.
• Coordinate welcome activities with hiring managers.
• Conduct 30-, 60-, and 90-day check-ins with new employees.
• Measure onboarding effectiveness and recommend improvements.

Employee Engagement & Culture (25%)

• Lead employee engagement initiatives throughout the year.
• Coordinate employee appreciation and recognition programs.
• Support implementation of annual employee engagement surveys (e.g., Energage).
• Analyze survey results and assist departments with action planning.
• Plan employee appreciation events, wellness activities, and culture-building initiatives.
• Coordinate service anniversary and milestone recognition.
• Develop strategies that strengthen employee morale and organizational culture.

Performance Management (15%)

• Coordinate the annual performance review process.
• Manage performance review timelines and communications.
• Support managers with goal setting and performance conversations.
• Monitor completion of evaluations and development plans.
• Maintain performance documentation and reporting.
• Identify trends and opportunities to improve the performance management process.

Employee Communications (10%)

• Develop employee communications regarding HR initiatives.
• Maintain HR intranet resources and employee materials.
• Coordinate newsletters and HR announcements.
• Ensure consistency in employee messaging across departments.
• Promote HR programs and upcoming events.

Employee Relations Support (10%)

• Serve as a resource for employee questions regarding HR programs.
• Conduct stay interviews to identify retention opportunities.
• Coordinate exit interviews and analyze turnover trends.
• Escalate employee concerns appropriately.

Learning & Professional Development (10%)

• Coordinate internal learning opportunities based on feedback
• Manage training registrations and participation tracking in the LMS
• Assist departments in identifying learning resources.
• Coordinate mandatory compliance training in the LMS

HR Programs & Administration (10%)

• Maintain employee recognition records.
• Assist with Staff Wins.
• Partner with Total Rewards on wellness initiatives.
• Prepare engagement metrics and HR reports.
• Lead the Staff Appreciation Committee.
• Participate in HR projects and continuous improvement initiatives.

To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

Required Skills

• Relationship Building
• Emotional Intelligence
• Communication
• Project Management
• Event Planning
• Customer Service
• Facilitation
• Organization
• Adaptability
• Collaboration
• Creativity
• Confidentiality

Education and/or Experience

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field.
• One to two years of experience in Human Resources, employee engagement, organizational development, or talent management.
• Experience coordinating projects and events.
• Strong written and verbal communication skills.
• Excellent organizational and project management abilities.
• Proficiency with Microsoft Office and HRIS platforms.

Preferred

• SHRM-CP or PHR certification.
• Experience in nonprofit organizations, museums, higher education, or hospitality.
• Experience administering engagement surveys.
• Experience facilitating employee training or onboarding.

Physical Demands of Work Environment

The physical demands and work environment characteristics described here are representative of that that must be met by an employee to successfully perform the

essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: Requires a diverse range of physical activities and sensory abilities. Employees are expected to have the ability for various movements such as standing,

walking, climbing, flights of stairs and sitting. Additionally, the role demands the sensory acuity to perform tasks requiring sharp vision and keen hearing, taste, and smell. Ability to sit or stand for extended periods of time in a room with no windows. These requirements ensure that the employee can safely and effectively perform the job duties. The role demands a balance of alertness and the ability to remain calm and composed, ensuring the safety of the art, the environment, and the visitors.

Work environment: This position involves working in a windowless control room with minimal natural light. Required to sit for long periods while monitoring screens.