SAP SF EC Analyst

Job Title: Global SAP SuccessFactors EC Analyst

Work you’ll do:

• Incident Triage and Resolution: Diagnose, analyze, and resolve functional issues reported & escalating to SAP support when necessary.
• Configuration Maintenance: Review, update, and maintain Employee Central configurations based on evolving business requirements or identified defects.
• Change Request Management: Gather, document, and implement enhancements or changes in processes following ITIL or client-specific change management protocols.
• User Access and Security Management: Manage permissions, roles, and access rights (RBP) to ensure data security and compliance and S-User ID provisioning.
• Release and Regression Testing: Test new releases, patches, or configurations in test environments and validate post-deployment in production.
• System Health Checks: Proactively review dashboards, reports, and audit logs for anomalies that could indicate underlying issues.
• Process Monitoring and Improvement: Monitor for recurring issues or process inefficiencies and recommend or drive improvements.
• Collaboration with Integration Team: Work closely with integration developers and external system owners to resolve data flow or interface issues.

Qualifications

Required:

• 3+ years experience configuration SAP SuccessFactors with Employee Central Certification
• Strong communication, technical and remote collaboration skills
• Excellent organization, analytical, planning and leadership skills
• Experience in dealing with multiple projects and cross-functional teams and ability to coordinate across teams in a large matrix organization environment Strong relationship building and consulting skills
• Fosters a climate conducive to establishing positive working relationships with clients and cross functional team members
• Knowledge of SAFe methodology
• Experience in other SAP SuccessFactors modules such as PMGM, RCM etc..

Preferred:

• Experience on ServiceNow and Strong BSA skills
• Experience working with SAFe development processes SAFe Scrum master certification