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Salary
≈ $26k – $54k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Senior · 10+ years exp

First seen by Alion on Oct 25, 2026. Nexthink scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Nexthink is a Swiss software company founded in 2004 that measures what employees actually experience when using their work computers, rather than what monitoring tools report about servers. Its agents collect performance, crash, application and network data from every endpoint, correlate it with employee sentiment, and let technology teams find and fix problems before anyone raises a ticket, which inverted how digital workplace support had always operated. Headquartered in Lausanne with a large presence in Boston, it sells to enterprises with tens of thousands of employees and pioneered the category now called digital employee experience.

Responsibilities:

  • Lead AI Development: Own the end-to-end design, development, and operation of production-grade AI/ML solutions, including ML and NLP models, LLM, RAG, and multi-agent systems: Make key architectural decisions across model selection, training strategies, retrieval mechanisms, orchestration layers, and infrastructure.
  • AI done right: Create evaluations and define metrics of success using cutting-edge AI platforms.
  • MLOps: Implement and manage MLOps practices to streamline the deployment, monitoring, and maintenance of models in production environments.
  • Collaboration and Leadership: Work closely with software engineers, data scientists, and product teams to align AI capabilities with business needs.
  • Mentorship and Coaching: Guide and support more junior AI engineers, fostering a culture of learning and knowledge sharing.


Requirements:

  • BSc/Master's degree in Computer Science, Machine Learning, Data Science, or a related field.
  • Hands-on experience in LLM-powered production applications or ML/NLP applications.
  • Strong proficiency in Python and AI frameworks.
  • Strong understanding of machine learning fundamentals (supervised/unsupervised learning, optimization, model evaluation).
  • Solid experience with NLP systems (text classification, embeddings, retrieval systems, semantic search, etc. ).
  • Hands-on MLOps experience: reproducible pipelines, experiment tracking, automated evaluation, monitoring, and CI/CD for models and AI artifacts.
  • Solid understanding of AI model fine-tuning, optimization, and evaluation.
  • Proven experience with AWS and cloud-based AI deployments.
  • Strong communication skills in English, capable of explaining complex AI concepts to technical and non-technical stakeholders - we believe in learning by sharing.
  • Knowledge of reinforcement learning, retrieval-augmented generation (RAG), and multi-agent AI architectures.
  • Strong data intuition: ability to inspect raw logs, design metrics, and quickly identify quality regressions.
  • Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.


Strong Plus:

  • Strong AWS (or equivalent cloud platform) experience for scalable AI infrastructure.
  • Experience optimizing models for latency, throughput, and cost.
  • Experience fine-tuning large language models.
  • Familiarity with multi-agent systems and orchestration frameworks.
  • Experience designing AI systems in enterprise or B2B environments.

Skills

LLM, ML, NLP, RAG, large language model, machine learning, natural language processing, python, retrieval augmented generation

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