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Salary
$28k – $70k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Senior · 11+ years exp
Overview
Company
Impact
Profile match
Nexthink is a global leader in Digital Employee Experience (DEX) management software, headquartered in Lausanne, Switzerland, and Boston, Massachusetts. Founded in 2004, the company provides real-time analytics, automated remediation, and proactive IT troubleshooting to help enterprises measure and improve how employees experience their digital workplace technology. By combining endpoint metrics, network performance data, and direct employee feedback into a single intelligence platform, it enables IT organizations to resolve issues before they impact productivity.

We are seeking a Senior Engineer with experience building and operating AI-powered software systems. You will join one of the AI teams and be responsible for prototyping, maturing, and shipping AI features to a production-ready level. You will also integrate external AI services (e. g., LLM providers) into Nexthink's cloud platform.

You are a pragmatic, results-driven engineer who understands modern AI stacks but thinks in terms of software reliability, performance, and user impact. You focus on creating scalable, observable solutions that solve real-world problems for our customers. Because the role is cross-functional, the ability to communicate complex concepts in simple ways is essential. You will collaborate with product, design, front-end, and infrastructure teams to bring delightful AI features to life.

Requirements:

  • BSc/MSc in Computer Science, Software Engineering, or a related field.
  • 11+ years of professional software engineering experience, including shipping and operating cloud services in production.
  • Strong Backend developer working on building microservices, strong experience in Java, Kafka, Event driven Architecture.
  • Minimum of 1-2 years of considerable experience in writing production-ready code for delivering AI applications.
  • Experience in integrating with LLMs (e. g. Prompting, Evaluation, Observability).
  • Demonstrated success delivering AI-powered features that serve real users at scale (e. g., retrieval-augmented search, Generative AI assistants, predictive analytics).
  • Fluency in Python or at least one strongly-typed language (TypeScript or Java), with clean code and testing discipline.
  • Solid grasp of cloud-native architectures (AWS or comparable), containerisation (Docker), and orchestration (Kubernetes / ECS).
  • Hands-on experience with MLOps: reproducible pipelines, automated evaluations, feature stores, CI/CD for models or prompt/embedding configs.
  • Strong data intuition: ability to inspect raw logs, design metrics, and quickly identify quality regressions.
  • Product mindset and empathy for end-users; able to translate fuzzy product requirements into incremental engineering plans.
  • Excellent communication and collaboration skills in English (spoken and written).
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