Solution Consultant

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid

To support the growth of the Nexthink business in Iberia, we are looking to expand our Solution Consulting team with additional resources. The focus of the Solution Consulting organization is on creating and delivering innovative value propositions to executive audiences within enterprise accounts by matching technical capabilities to business outcomes. The primary purpose of the role is to support the sales organization in the local territory to overachieve its revenue goals by providing presales support for new and existing customers.

The Solution Consultant is an experienced presales professional who provides technical expertise to sales teams and customers, and manages the presales process end to end. You are expected to have a deep understanding of Nexthink's products and services and to design tailored solutions that address each customer's specific needs.

Working as a key player within the territory, the Solution Consultant is expected to work collaboratively with the Sales, Professional Services and Partner teams to understand sales and business priorities and to align their activity with the needs of the local business.

The role:

• Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates the business outcome.
• Define, conduct and extract value from Proofs of Value (POVs), engaging additional resources when needed.
• Work with multiple stakeholders in different functions such as End User Computing, Workplace Management, IT Operations and IT Leadership to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.
• Support and lead large-scale enterprise transactions as a Solution Consultant by using industry knowledge and understanding to move deals forward.
• Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
• Deliver answers to RFP/RFI when needed for opportunities and to Cloud Security & Privacy questionnaires
• Participate as a speaker in key company events and other marketing-related activities.
• Become a thought leader both internally and externally around driving business value with Nexthink.
• This is a field-based role and will require up to 50% of travelling, mostly focusing in Iberia (Spain & Portugal).

• Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals.
• Proven experience as a key technical resource leading the introduction of new technology into a new market.
• Experience in one or more of the following areas:
  • Digital Experience Management or similar end-user experience driven functions
  • Workplace, End User or Desktop Services and management of these
  • Virtualisation, Cloud, Windows, O365 and other Migration-, Release- or Change related projects
  • The ITIL framework, Service Lifecycle and other quality of service-related disciplines
  • Generative AI and agentic AI innovative solutions.
• Coaching/Mentoring experience to lead new reps through complex and lengthy sales cycles.
• Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
• Entrepreneurial mindset that enables you to work independently with little guidance.
• Technologically savvy and able to learn Nexthink products, services, technologies and business quickly.
• Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives.
• Team player, able to thrive in finding solutions in a dynamic work environment.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• Permanent Contract and a competitive compensation package.
• Amazing centrally located offices near the Bernabeu Stadium.
• Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR .
• Hybrid work model balancing office and remote work.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
• Up to 25 EUR per month for a gym subscription.
• Flexible compensation plan for childcare & public transportation.
• Reimbursement of up to 50% of the cost of English & Spanish classes.
• Fresh fruit, cookies, and soft drinks in the office.
• Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
• Bonuses for referring successful hires after three months of continuous employment.

The base salary for this role is €60'000 - €78'000 gross per year, with a total on-target earnings (OTE) range of €80'000- €103'000, including commission based on achievement of your targets. You'll also be part of our broader total rewards package - including benefits tailored to where you live and how you work best.

We set our pay ranges using objective criteria: the scope and level of the role, the skills it takes to do it well, and the relevant market data. Ranges are reviewed every year to remain competitive and fair. We're transparent about this because we think you deserve to know what you're working towards from day one. In accordance with the EU Pay Transparency Directive (2023/970), we publish salary ranges on every Nexthink role. We won't ask what you currently earn or your previous salary. What matters to us is what this role is worth and whether it works for you. Nexthinkers come from all kinds of backgrounds, and that's what makes us stronger. We welcome applications from everyone.