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Salary
$39k – $71k per year (Estimated)
Location
In office (Scottsdale)
Seniority
Junior · 1+ year exp
Overview
Company
Impact
Profile match
Nextiva is a leading provider of unified customer experience management solutions, offering an AI-powered platform that integrates customer interactions across various channels such as voice, live chat, messaging apps, SMS, email, social media, and video. Their platform is designed to help businesses enhance customer journeys, improve contact center efficiency, and increase customer retention through intelligent automation and real-time insights. Nextiva's solutions are tailored for both small businesses and enterprise-level organizations seeking to consolidate and optimize their technology investments while maintaining compliance and security standards.

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: This is an onsite role based at Nextiva’s Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation:  This role is expected to work onsite four days per week. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity. 

At Nextiva, we power meaningful connections-between businesses and their customers, and across teams that make those experiences possible. As a Procurement Coordinator, you’ll play a hands-on role in helping our teams source, evaluate, and manage the tools and services that keep our business running efficiently.

This is an early-career opportunity designed for someone who is curious, adaptable, and motivated to learn procurement in a fast-moving, collaborative environment.

What You’ll Do

  • Support sourcing and procurement of software, services, and business tools
  • Partner with internal teams to understand needs and guide purchasing decisions
  • Assist in vendor negotiations with a focus on cost savings and value
  • Help manage RFQs/RFPs and vendor selection processes
  • Track procurement activities, follow-ups, and timelines to keep work moving
  • Build strong relationships with internal stakeholders and vendors
  • Ensure alignment with internal procurement processes and financial guidelines
  • Collaborate with cross-functional teams including Finance, Legal, and IT
  • Use AI tools to support vendor research, summarize contracts, compare bids, and streamline documentation and reporting 

What You Bring

  • 1+ year experience in procurement, supply chain, or related field
  • Bachelor’s degree in a related discipline (or equivalent experience)
  • Familiarity with procure-to-pay processes (Oracle or similar systems a plus)
  • Strong Excel and general business tools proficiency
  • Excellent communication and organizational skills
  • Ability to manage multiple priorities and meet deadlines
  • A proactive, adaptable mindset with a willingness to learn
  • Experience using AI tools to support research, analysis, or workflow efficiency
  • Ability to leverage AI for contract review, summarization, or vendor benchmarking
  • Curiosity about how AI can improve procurement processes and decision-making

At Nextiva, we’re committed to helping our teams work smarter, move faster, and deliver better outcomes-powered by both human judgment and evolving technology.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

  • Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
  • Critical Thinker: Data-driven, forward-thinking  individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
  • Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care  for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

  • Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance: Life, disability, and supplemental indemnity plans 
  • Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
  • Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives 
  • Growth: Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-SP1   #LI-ONSITE

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on InstagramInstagram MXYouTubeLinkedIn, and the  Nextiva Blog.

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