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Salary
≈ $18k – $36k per year (Estimated)
Location
Hybrid (Pune, India)
Seniority
Senior · 4+ years exp

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Oct 23, 2026. NICE scores A on the Alion truth index.

Overview
Company
Impact
Profile match
NICE is an Israeli software company founded in 1986 that sells customer engagement and financial crime software to large enterprises. Its CXone platform runs contact centre operations in the cloud, covering routing, workforce management, quality monitoring, conversational analytics and increasingly autonomous agents that handle interactions without a human, while a separate division supplies anti-money-laundering, fraud detection and trade surveillance systems to financial institutions. Headquartered in Ra'anana and listed on both Nasdaq and the Tel Aviv exchange, it holds a leading share of the cloud contact centre market.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Senior Automation Engineer, you will be responsible for designing, developing, and maintaining scalable automated testing solutions that ensure the delivery of high-quality software products. You will work closely with developers, QA engineers, product owners, and other stakeholders to build robust automation frameworks, define and execute test strategies, and embed quality best practices throughout the software development lifecycle. This role requires strong expertise in Java, API test automation, and backend quality engineering, with experience using Playwright and related automation technologies. You will play a key role in improving product quality, reliability, and release confidence.

How will you make an impact?

  • Design, develop, execute, and maintain automated test suites for APIs, backend services, and distributed systems.
  • Build, enhance, and maintain automation frameworks using Java, Playwright, and related testing technologies.
  • Create automated test cases and test scenarios based on business requirements, technical specifications, and user stories.
  • Analyze requirements and system behavior to identify edge cases, failure scenarios, test coverage gaps, and quality risks.
  • Perform functional, regression, integration, and end-to-end testing throughout the software delivery lifecycle.
  • Integrate automated tests into CI/CD pipelines to support reliable, scalable, and repeatable quality gates.
  • Investigate test failures, troubleshoot automation issues, and collaborate with development teams to resolve defects efficiently.
  • Review automation code, promote engineering best practices, and contribute to the continuous improvement of testing frameworks and processes.
  • Collaborate closely with cross-functional teams to improve product quality, testability, maintainability, and release readiness.
  • Drive improvements in automation coverage, execution efficiency, test reliability, and overall quality metrics.
  • Mentor junior automation engineers and share technical knowledge, tools, and best practices across the team.

Have you got what it takes?

  • At least 4 years of hands-on experience in test automation, software quality engineering, or a related field.
  • Strong programming skills in Java with a solid understanding of object-oriented design principles.
  • Experience with JUnit, TestNG, Maven, Gradle, or other Java-based testing frameworks and build tools.
  • Experience with API testing tools and frameworks such as REST Assured, Postman, or similar technologies.
  • Hands-on experience with Playwright for API automation, synthetic monitoring, and end-to-end service validation.
  • Strong understanding of REST APIs, HTTP protocols, authentication mechanisms, and service-oriented architectures.
  • Knowledge of database testing, SQL, and test data management practices.
  • Experience designing, implementing, and maintaining automated test cases based on requirements and acceptance criteria.
  • Strong understanding of software testing methodologies, SDLC processes, Agile/Scrum practices, and release management.
  • Experience working with CI/CD platforms such as Jenkins, or similar tools.
  • Experience working with version control systems such as Git.
  • Strong analytical and troubleshooting abilities, including root cause analysis and defect investigation.
  • Excellent problem-solving skills, attention to detail, and ability to work independently.
  • Strong communication and collaboration skills with the ability to work effectively across engineering teams.

You will have an advantage if you also have:

  • Experience with Checkly for synthetic monitoring, automated API validation, and production health verification.
  • Experience improving test reliability, reducing flaky tests, and optimizing automation execution times.
  • Familiarity with cloud environments, containerized applications, and microservices-based architectures.
  • Experience working on enterprise-scale software products or complex distributed systems.

What’s in it for you?

Join an ever-growing, market-leading global company where talented professionals collaborate to build innovative software solutions that impact customers worldwide. You will have the opportunity to work with modern technologies, influence product quality at scale, and drive automation excellence across the organization.

As part of a high-performing engineering team, you will be empowered to take ownership of automation initiatives, continuously improve testing practices, and contribute to faster, more reliable software delivery. If you are passionate about quality engineering, automation, and solving complex technical challenges, you may be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week. Office days focus on collaboration, innovation, and building strong connections with teammates in a dynamic and engaging environment.

Requisition ID: 11924

Reporting into:  Engineering Group Leader

Role Type: Individual Contributor (IC)

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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