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Location
Hybrid (Southampton, United Kingdom)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Nov 5, 2026. NICE scores A on the Alion truth index.

Overview
Company
Impact
Profile match
NICE is an Israeli software company founded in 1986 that sells customer engagement and financial crime software to large enterprises. Its CXone platform runs contact centre operations in the cloud, covering routing, workforce management, quality monitoring, conversational analytics and increasingly autonomous agents that handle interactions without a human, while a separate division supplies anti-money-laundering, fraud detection and trade surveillance systems to financial institutions. Headquartered in Ra'anana and listed on both Nasdaq and the Tel Aviv exchange, it holds a leading share of the cloud contact centre market.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. 

So, what’s the role all about?  

The Senior Cloud Database Engineer will ensure SQL Server database performance and availability in a 24x7 environment. 

How will you make an impact?    

  • Install, configure, upgrade, monitor, maintain, and manage multiple SQL Server databases. 
  • Perform database and application tuning. 
  • Establish and maintain sound backup and recovery policies and procedures. 
  • Implement and maintain database security 
  • Create, maintain, and monitor SQL  
  • Other duties assigned by the manager 

Have you got what it takes?   

  • Bachelor’s degree in Computer Science, Business Information Systems, or related field or equivalent work experience required. 
  • 5+ years maintaining SQL Server mission-critical databases  
  • 5+ years of TSQL programming  
  • 2+ years implementing and maintaining database replication 
  • 2+ years implementing and maintaining SQL Server Availability Groups 
  • Ability to work with technical and non-technical people  
  • Problem-solving skills are a must  
  • Ability to meet deadlines 

You will have an advantage if you also have: 

  • SSAS/SSRS/SSIS 
  • Newer data/streaming platforms: Kafka, MSK, Snowflake, Aurora DB, SNS 
  • AWS, AWS CLI management 
  • MS Azure database management 
  • MCSE/MCDBA/OCP  
  • NET technologies  
  • PowerShell  
  • C# 
  • Rubrik 
  • TFS/GitHub 

What’s in it for you?  

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NICE-FLEX!   

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 11961

Reporting into: Director, Engineering, 

Role Type: Individual Contributor

#LI-Hybrid 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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