Specialist Client Services Project Manager, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We are seeking an experienced Project Manager to lead large-scale cloud-based initiatives in the financial services (BFS) sector. This is a high-impact role demanding strong leadership, deep domain knowledge, and a solid track record of delivering complex projects. You'll collaborate with global, cross-functional teams to ensure successful project execution - on time, within scope, and on budget.

How will you make an impact?

• Lead end-to-end delivery of cloud-based projects in the financial services domain.
• Define project scope, objectives, and success criteria aligned with business goals.
• Develop and manage detailed project plans covering resource allocation, timelines, budgets, forecasts, and risk mitigation.
• Monitor project performance, managing changes in scope, schedule, and cost.
• Coordinate effectively across cross-functional teams in multiple time zones.
• Engage with stakeholders - clients, vendors, and internal leadership - to align expectations and resolve issues.
• Use Microsoft Project to manage schedules, dependencies, and deliverables.
• Proactively identify and mitigate risks to minimize project disruptions.
• Ensure compliance with Waterfall methodology and industry best practices.
• Oversee day-to-day project execution, fostering a culture of accountability and excellence.
• Manage offshore & onshore teams and optimize delivery performance.
• Conduct post-implementation reviews and ensure client satisfaction with final deliverables.

Have you got what it takes?

• 8+ years of total IT experience, with a minimum of 3 years as a Project Manager.
• This role requires working in the US shift (5:00 PM - 2:00 AM IST) to effectively collaborate with US-based teams and clients
• Proven track record delivering cloud-based projects in FinTech or BFS environments.
• Deep experience with Waterfall project management methodologies.
• Proficiency in Microsoft Project for tracking and managing projects.
• Experience managing project budgets and financial forecasts.
• Certified in PMP or Prince2.
• Strong understanding of BFS domain processes, regulations, and technologies.
• Excellent leadership and global team management skills.
• Strong interpersonal and communication skills for working with global stakeholders.
• Ability to manage multiple projects and balance priorities in a fast-paced environment.

You will have an advantage if you also have:

• Experience with Actimize platforms and solutions.
• Hands-on experience in cloud migration or transition initiatives.
• Familiarity with onsite-offshore delivery models.
• Exposure to Agile methodologies in hybrid project environments.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud is a plus.

What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11856

Reporting into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.