Field Team Manager
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.
Leads and directs RMS Field Operations at a country or multi-country level. The DA Leader is responsible for the overall fiscal and operational performance of field operations team, Manages a team(s) of FTLs and their teams to execute all Retail Measurement Services data collection / acquisition activities and resources, conforming to and be fully compliant with global governance standards and guidelines, within assigned geography, ensuring predictable and committed results
- Lead and motivate the field organization to ensure the delivery of high quality, timely and validated data to clients, representatives of the markets from which it is collected.
- Coach and develop leaders and associates to build a pipeline of talent to support future needs of the organization.
- Effectively partner with local, regional and global stakeholders to ensure alignment of the Operational and Business strategy.
- Ensure FTL and the executives are provided with adequate resources to deliver business requirements for their assigned area.
- Plan and direct field operations to ensure the delivery of validated data to clients in a timely and efficient manner.
- Provide fiscal planning, budgeting, and overall financial management for the Collection Team in the markets.
- Drive productivity to achieve optimal organizational efficiency and meet plan commitments.
- Collaborate with other functions in determining and executing the Operations strategy for the market to meet the needs of the business.
- Recruit/Build a strong team of resources with diverse capabilities to achieve business needs and a high performing work environment continuously optimizing resource allocation, organization design and reporting models to deliver the business plan.
- Ensure the continuous delivery of quality and performance excellence in field collection operations.
- Ensure the evaluation of organizational performance via performance improvement programs and regular operating reviews.
- Play a leading role in developing and mentoring high performance individuals capable of assuming roles of increasing responsibility within and across the organization.
- Establish and maintain effective channels of communication, promoting a culture of collaboration and integration for end-to-end delivery.
- Ensure compliance with all applicable personnel and business practices, standards, and regulations.
- Education: Bachelor’s Degree
- Minimum 10 years of experience, with 4 years in a leadership level position within Nielsen Operations or comparable business.
- Multi-functional business experience leading, dynamic organizations, including strong team leadership experience.
- Experience developing and implementing strategic business plans and new organizational designs; demonstrated capability to balance short term focus with long term planning to deliver business objectives.
- Experience managing budgets.
- Experience managing operations outsourcing/off shoring initiatives.
- Ability to generate respect and trust from employees and external constituencies; capable of energizing and empowering a diverse, multi-cultural operation.
- Working knowledge of RMS products in order to relate to client requirements.
- Excellent interpersonal, communications, public speaking, and presentation skills.
- Willingness to travel within and outside home market.
- Technology knowledge and innovative mindset.
- Comfortable operating in environments of uncertainty due to transformation and changes.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion