QA Automation Engineer

The Senior QA Engineer (Automation + Manual) will own quality, reliability, and compliance readiness across our ERP, CRM and NBFC systems, including compliance-related applications and integrations with government/third‑party portals. The role covers end‑to‑end testing of complex workflows (multi‑entity accounting, regulatory filings, legal case management, approvals and audit trails), prevention of defects in high‑risk financial and compliance areas, and building scalable automation to increase release confidence.

Responsibilities:

• Understand business requirements, technical architecture, and end‑to‑end ERP/CRM/NBFC workflows.
• Create test strategies, test plans and traceability matrices covering functional, integration, regression, and compliance testing.
• Identify and prioritise high‑risk areas (compliance deadlines, approvals, accounting calculations, regulatory filings, audit trails) and design targeted tests.
• Perform functional testing of ERP modules and end‑to‑end workflow testing across ERP, CRM and NBFC flows.
• Validate complex business scenarios and multi‑role workflows (admin, compliance officer, accountant, collections).
• Conduct exploratory testing to discover edge cases and undocumented risks.
• Ensure accuracy of financial and legal data flows, reconciliations, and audit trails.
• Design, implement and maintain automated test scripts for UI and APIs; build and evolve a scalable automation framework.
• Automate regression suites and critical workflows (compliance filings, approvals, calculations, loan lifecycles).
• Integrate automation into CI/CD pipelines and reporting (Jenkins/GitHub Actions or similar).
• Validate REST / GraphQL APIs, perform contract and schema checks, and do data validation between DB and API responses.
• Test integrations with third‑party APIs, payment gateways, and government portals (e. g., GST/other compliance portals).
• Test multi‑step approval workflows, RBAC, document lifecycle and notification/escalation flows.
• Perform basic performance testing (API response times) and identify bottlenecks to support load testing.
• Log clear, reproducible defects, track through lifecycle in JIRA and verify fixes with developers.
• Prioritise testing based on business impact and compliance risk.
• Participate in sprint planning, daily standups and demos; work closely with Product Manager, Tech Lead and Business Analysts for early testing.
• Use Gen AI tools to accelerate test design, scripting and test-data generation where appropriate.

Requirements:

• Bachelor's degree in Computer Science, IT, Engineering or equivalent.
• 5-10 years of QA experience with both manual and automation testing; experience with NBFC or lending/financial services is strongly preferred.
• Proven experience testing enterprise applications (ERP/CRM/SaaS) and workflow‑based systems.
• Strong test case design, exploratory testing and workflow validation skills.
• Hands‑on automation experience with Selenium, Playwright, or Cypress.
• Programming proficiency in Java, JavaScript or Python for automation and framework work.
• Framework design and test‑automation architecture experience is preferred.
• API testing experience (Postman, Rest Assured, Insomnia) and strong JSON/XML handling skills.
• Strong SQL skills for backend validation and data integrity checks.
• Familiarity with JIRA for test management and defect tracking.
• Familiarity with Git and CI/CD tools (Jenkins, GitHub Actions or similar).
• Experience testing compliance, regulatory workflows, or integrations with government portals is a plus.

Technical skills:

• Automation: Selenium / Playwright / Cypress. Playwright is preferred.
• API testing: Postman / Rest Assured / Insomnia.
• Languages: Java / JavaScript.
• Database: SQL for validation and reconciliation.
• Test management: JIRA (or similar).
• Version control: Git.
• CI/CD: Jenkins / GitHub Actions (or similar).
• Performance basics: API timing, light load testing.

Skills

API, Cypress, Insomnia, Playwright, Postman, REST Assured, SQL, Selenium