Operations Support

Main Duties

• Process and monitor incoming pre-alerts and shipment documents, ensuring completeness and accuracy.

• Encode and update shipment information in databases and operational systems.

• Prepare shipment records, Delivery Receipts (DR), and warehouse inbound transactions.

• Track and trace import and export shipments and monitor shipment milestones.

• Update shipment status and milestones in operational portals and systems.

• Monitor shipment movements and confirm actual arrival at the destination.

• Conduct regular system/data checks to identify and resolve discrepancies.

• Coordinate with Operations teams regarding missing information, delays, and operational concerns.

• Maintain accurate and timely shipment records and perform other operational tasks assigned by the Operations Manager.

Qualifications

• Graduate of any 4-year course, preferably in Logistics, Supply Chain, Business Administration, or a related field.

• Experience in logistics, freight forwarding, import/export, or operations is an advantage.

• Proficient in Google Sheets/Excel and comfortable working with operational systems.

• Strong attention to detail and high level of accuracy in data entry and documentation.

• Can work independently with minimal supervision.

• Willing to work in a fast-paced and operational environment.