Observability Engineer

Nitka Technologies develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.

We are looking for an experienced Observability Engineer to join a new reliability-focused project. The customer is a U.S. bank holding company that provides a range of financial services, including: retail banking, commercial banking, wealth management and trust services.

Responsibilities

• Design and improve observability across metrics, logs, and traces.
• Build useful dashboards for engineering, operations, and leadership.
• Improve alert rules and reduce noisy or non-actionable alerts.
• Help service teams instrument applications and services.
• Explain best practices for application metrics, structured logging, distributed tracing, and correlation IDs.
• Implement or support OpenTelemetry where distributed tracing or standard instrumentation is needed.
• Support SLO-based alerting and error-budget tracking.
• Identify missing telemetry and gaps in production visibility.

Requirements:

• Strong Hands-on experience with monitoring and observability tools.
• Experience with log platforms such as Splunk, ELK, or similar.
• Experience with OpenTelemetry, distributed tracing, or similar tracing solutions.
• Understanding of application instrumentation for metrics, logs, and traces.
• Experience with at least one major application stack such as Java, .NET/C#.
• Strong spoken and written English skills (Intermediate level and more).

Working conditions:

• Remote work with no time trackers, flexible working hours
• Full-time (8 hours/day)
• Attractive USD compensation
• Paid vacation, holidays, sick leaves