Recruitment Experience Partner

Job Description Summary

Job Description

Key responsibilities:

• Lead recruitment delivery for assigned roles and ensure activities are completed within agreed service level agreements (SLAs), including CV review, recruiter screening interviews, interview scheduling and offer extension.

• Act as the primary point of contact for candidates, represent Novartis as a brand ambassador and provide detailed, timely feedback following recruiter screening or business interviews.

• Partner with internal stakeholders, including RBPs and Preboarding, as the key point of contact, providing clear and timely communication, feedback and issue resolution.

• Conduct proactive sourcing for hard-to-fill roles and build sustainable talent pipelines to support always-on recruitment needs.

• Ensure data validity, process compliance and accurate record management throughout the recruitment process in Workday.
• Provide day-to-day leadership, mentoring and coaching to colleagues, including acting as an onboarding buddy and subject matter expert.
• Act as a trusted Talent Advisor to the P&O community via responsibilities as a Country POC.

• Lead or project-manage recruitment delivery initiatives, including POD leadership, workstreams and projects outside core delivery.

• Identify and implement process improvements that enhance recruitment quality, efficiency, and candidate or stakeholder experience.

• Produce and contribute to recruitment data reporting, including MBR and QBR inputs, and translate market insights into practical recommendations.

Requirements:

• Bachelor degree
• Proven experience in recruitment with high expertise in Brazil local market and regional scope
• Advanced English proficiency
• Experience in generating exceptional candidate experiences
• Desirable: Experience in Pharma Industry

Skills Desired