UX Researcher

Join Novibet as a UX Researcher!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for UX Research and thrive in an international GameTech environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is an established global GameTech company operating in Europe, the Americas, and other international markets (Greece, Brazil, Mexico, Malta, Ireland, Cyprus, Chile, Finland and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and more than 1,400 employees worldwide. We are driven by technology and innovation, continuously evolving our proprietary platform to deliver seamless and engaging online entertainment experiences to our growing customer base.

Why Novibet

At Novibet, you’ll be empowered to take on meaningful challenges, develop your skills and contribute ideas that make a difference. Certified as a Great Place to Work® several years in a row, in Greece, Malta and Brazil, we are a global team, united by a culture of trust, inclusion and shared learning.

Join us and become part of a global team where collaboration, innovation and continuous growth drive everything we do.

What you will work on

As a UX Researcher at Novibet in Athens, Greece, you’ll help the team of product designers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating a useful and usable product and drive change through research.

Key Responsibilities

• Work closely with designers, engineers, product and business teams to identify research topics
• Design and execute end-to-end user research using appropriate methods
• Design studies that address both user behavior and attitudes and establish sustainable and scalable UX processes
• Communicate results effectively and in compelling and creative ways
• Understand and balance business requirements and technical constraints with user needs
• Generate insights that fuel ideation and innovation
• Analyze competitors’ experience and identify opportunities and innovations
• Provide designers and product stakeholders with insights of the users’ expectations
• Understand user pain points and unmet needs and encourage design iteration
• Develop and maintain user personas, user journey maps, and other user-centered design artifacts
• Make research findings convincing and actionable for experts and non-experts
• Stay up-to-date on trends and best practices in UX research and design
• Contribute to the Research Operations team to standardize and scale the impact of user research across the organization

What you bring

• Degree in Human-Computer Interaction, Psychology, Design, or a related field (equivalent practical experience will be considered)
• Minimum of 3 years of experience conducting user research in a professional setting
• Proven experience with both qualitative and quantitative research methods
• Experience working with cross-functional teams, including designers, product managers, and developers
• Ability to analyze user behavior and translate insights into actionable recommendations
• Excellent communication skills with the ability to clearly articulate research findings and insights to both technical and non-technical stakeholders.
• Strong interpersonal skills to build relationships with team members, stakeholders, and users
• Strong analytical thinking and problem-solving abilities
• Ability to think critically, identify patterns, and generate meaningful insights from research data
• Ability to work in a fast-paced, agile environment with changing priorities and tight deadlines
• Excellent organizational and time management skills to handle multiple projects simultaneously

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

• Competitive Compensation: Attractive salary and bonus scheme
• Health insurance: Group health & medical insurance package
• Top-Notch Equipment: All the tools you need for your role
• Career Growth: Focused career development, performance management, and training opportunities
• Alternative Transportation: Shuttle buses & Carpooling options
• Free access to our in-house gym to keep you energized
• Inclusive Environment: A welcoming, international, and multicultural team
• Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.