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Location
Hybrid (Trowbridge, United Kingdom)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 10, 2026.

Overview
Company
Impact
Profile match
Novuna is a trading style of Mitsubishi HC Capital UK PLC, a leading financial services provider. Authorised and regulated by the Financial Conduct Authority (FCA).

Are you looking for a role where you'll play a key part in keeping our customers' vehicles safe, compliant, and on the road? Want to use your fleet compliance expertise to make a difference? Want to join one of the UK's leading vehicle leasing companies and help ensure fleet operations run smoothly and efficiently?

If your answer is 'yes' then keep reading.

Who we are.

At Novuna Vehicle Solutions, we're in an exciting phase of growth. As one of the UK's largest leasing companies, we support customers with the vehicles, funding, infrastructure and fleet management expertise they need to keep moving. We work across a diverse portfolio, from company car and salary sacrifice schemes through to complex, multi-asset fleets across cars, vans, HGVs and specialist assets. We also support personal leasing and SME customers through our established broker and dealer channels. With a 4.9 Trustpilot score and Distinction accreditation from The Institute of Customer Service, our Customer First culture is at the heart of how we help customers take control of today's fleet challenges while preparing for the future.

What you'll do.

You'll join our compliance team, working together to keep our customers' fleets moving. This role is vital in ensuring every vehicle is safe and legally compliant, from scheduling safety checks to arranging timely repairs - you'll make sure vehicles are back on the road as quickly as possible. Working closely with both customers and suppliers you will help maintain the high standards that our reputation is built on.

This is a hybrid role, with 50% office attendance at Trowbridge. You'll work Monday-Friday, 37.5 hours per week - no evenings or weekends required.

You'll also:

  • Communicate with customers, drivers, and suppliers via phone and email to schedule repairs and compliance checks
  • Create and manage compliance schedules to ensure all checks are completed on time and cost-effectively
  • Process and record all relevant documentation and certificates
  • Keep our systems fully updated to reflect the correct status of each vehicle and customer

What you'll bring.

You bring energy and enthusiasm to every interaction, taking real pride in delivering exceptional customer service and handling calls with confidence. Highly organised and detail-focused, you thrive in fast-paced environments, juggling priorities and meeting tight deadlines with ease. Additionally, knowledge of vehicles and compliance regulations will really set you apart.

You'll be a great fit if you:

  • Communicate clearly with the ability to challenge constructively when needed
  • Have strong IT skills, particularly in Excel
  • Stay calm and professional while managing multiple priorities
  • Have a high level of accuracy, with keen attention to detail

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

  • An excellent bonus scheme
  • Hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

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