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Salary
≈ $18k – $44k per year (Estimated)
Location
In office (Mumbai)
Seniority
Staff · 10+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 28, 2026. NPCI scores B on the Alion truth index.

Overview
Company
Impact
Profile match
NPCI operates the retail payment infrastructure that underpins Indian digital transactions. It built the unified payments interface, immediate payment service and a domestic card network. The organisation is owned collectively by Indian banks.
Job Title: Lead / Sr. Lead Business Development (B2B) Division: Business Development Years of Experience: 10yrs+

Education: Graduation (preferably BE/B.Tech) or Professional degrees like MBA or equivalent Full-time Location: Mumbai/Delhi/Chennai/Bangalore Permanent Role Key responsibilities A. Growth

  • Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product.
  • Work alongside different stakeholders internally - product, marketing, technology, certification, risk, legal to develop and launch new features or products that support growth, all the while optimizing user experience.
  • Constantly striving to better the customer satisfaction and experience from product standpoint.
  • Responsible for the success and achievement of numbers (P&L, customers on-boarded, activated) for the assigned category B. Relationship management
  • Spearhead and drive relationship with Banks, PA/PGs, TSPs from NBBL for B2B product.
  • Develop and maintain strong customer centricity principles, both within the organisation as well as with clients
  • Understand customer needs and develop plans to address them - ensuring fast closures
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Gain solid knowledge of market trends - regulations and competition C. Product Enablement
  • Build sound knowledge of the company’s products and offerings
  • Create business model and high end decks with complete value prop as a part product pitch to these entities
  • Work with product, certification, tech and other internal departments to on-board new prospects and existing players on NBBL products - RuPay, UPI, IMPS, AePS, and others.
  • Owning and managing various on-boarding and go-live projects simultaneously in an effective and timely manner.
  • Preparing dashboards and trackers and share the same with management on weekly, monthly basis to ensure successful rollout. D. New Initiatives
  • Identify new use cases as well as new markets with existing and new clients to increase breadth and depth of NBBL products

• Manage various internal stakeholders to take buy in to finalise the concept application Key skills and experience required 1. 5yrs+ years of experience in Payment’s domain in similar role (products/relationship management/certification) 2. Customer centric and analytical to influence decision making 3. Go getter, self-driven, result oriented with 100% focus on closures 4. Excellent interpersonal skills to achieve consensus and drive business objectives 5. Strong understanding of payments and digital technologies 6. Experience in building & running payments products/platforms will be an added advantage 7. Experience in banking/payments/fintech is preferred. 8. Hands on experience of MS Office - excel, ppt, doc (must have) 9. Familiarity with AI capabilities and ability to leverage AI-driven insights/tools for business development and partner engagement

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