Security Engineer

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How you’ll make an Impact

The Security Engineer is responsible for strengthening our defenses through technical expertise. You'll own critical security platforms, ensuring they are optimally configured, maintained, and effectively utilized to protect our clients’ assets. You'll configure, maintain, audit, and automate daily processes to ensure the efficiency and effectiveness of these platforms. You'll handle complex tool requests and configuration challenges, contributing to a more robust and resilient security posture.

Location and Work Expectations

• This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS).
• This role also includes participation in a rotating on-call schedule.

What you will be doing

• Manage & Configure Security Tools: Configure, maintain, optimize, and troubleshoot core security platforms to ensure they are functioning effectively and aligned with security policies.
• Handle Advanced Tool Requests: Process escalated or complex requests from the Security Analyst team regarding security tools, including global/difficult exclusions, user access management, and changes requiring engineer-level permissions.
• Conduct Tool Audits & Reviews: Perform regular reviews and audits of security tool configurations (e.g., quarterly settings reviews) to ensure compliance, identify misconfigurations, and resolve configuration-related alerts.
• Develop Security Automation: Create, test, and maintain scripts (using languages like PowerShell, Bash, etc.) to automate tasks related to vulnerability management (e.g., mass deployment, reporting, remediation) and security alert handling (e.g., improving log collection).
• Collaborate with Security Team: Work closely with fellow Security Analysts and Security Engineers, sharing information, participating in team discussions, and contributing to a collaborative security environment.
• Working Escalated Tickets: Work tickets that have been escalated to you, and potentially coach Security Analyst I and Security Analyst II on next steps.
• Engage with Users/Clients: Communicate professionally and clearly with end-users or clients to gather details about potential security issues, explain security procedures, or provide guidance during incident resolution.
• Liaise Across Departments: Interact effectively with other teams (e.g., Reactive Support, Client Strategy, NOC) to coordinate security responses and share necessary information.
• Document Actions: Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise.
• Provide Support: Offer timely and helpful support related to security inquiries, upholding a professional and customer-service-oriented approach in all interactions.
• In the absence of engineering tasks, you will be expected to assist with ticket management-primarily by monitoring and responding to alert-related tickets

Required Knowledge and Experience

• 2-4 years of IT experience
• 1-3 years of experience in Cybersecurity - implementing, configuring, tuning, maintaining, and managing cybersecurity technologies, products, and services.
• This is a full-time role requiring your full alertness and reliable attendance during scheduled hours. Additional outside employment, regardless of hours, is not permitted
• CompTIA Security+, CompTIA Network+, Microsoft SC-900, Microsoft SC-200, or Microsoft AZ-500 are a plus
• Experience with security infrastructure software and hardware.
• Foundational background in one or more of the following areas: networking, operating systems, databases, cloud environments, and/or architecture.
• Working knowledge of one or more of the following platforms (or comparable solutions):
  • SentinelOne
  • Microsoft Defender for Endpoint
  • Microsoft Sentinel
  • Huntress EDR/ITDR/SAT
  • Arctic Wolf
  • Threatlocker
  • ConnectSecure

You’ll be successful in this role if you have experience in/with

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience as a Security Engineer or in a similar role.
• Strong understanding of cyber threats, security principles, and technical expertise.
• Familiarity with various security architectures and protocols.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills to effectively train staff and report to management.
• This role involves extended periods of sitting or standing and regular use of computers and office equipment

Bonus points for

• Desired certifications:
  • Security +
  • CCNA Security
  • CCNP Security
  • CISSP

Required language skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family

• 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)

• Group Term Life and Accidental Death and Dismemberment coverage (company provided)

• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)

• Health Savings Account (HSA) Options / PPO Options

• Employee Assistance Program

• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays

• Education Reimbursement Program

• Generous Employee Referral Program - cash bonus for successful referrals!

• Dynamic Recognition and Rewards

• Clear Promotion and Advancement Tracks

• Work with Industry-Leading Talent

The base pay range for this position is expected to be between $63,000.00 and $78,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

FLSA Status: Salaried, Exempt

Work Authorization Criteria

In compliance with federal law, all persons hired will be required to verify identity and to complete the required employment eligibility verification form upon hire. Due to federal government contract obligations, this position requires U.S. citizenship.

Workspace Requirements and Remote Work Policy

Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

Our Commitment to a Diverse Workforce

At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 10/19/26.