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Salary
$28k – $32k per year
Location
In office (Canada)

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Nov 2, 2026.

Overview
Company
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NVA

NVA, or National Veterinary Associates, is a veterinary care company based in Agoura Hills, California, that owns and supports general practice, specialty and emergency animal hospitals, pet resorts and equine practices. Founded in 1996 and owned by the investment firm JAB Holding since 2019, it has grown into a network of more than 1,000 veterinary hospitals and pet care sites across North America and several other countries. Its careers board lists licensed and registered veterinary technicians, veterinarians, client service representatives and hospital managers at clinics throughout the US and Canada.
Backed by JAB Holding

Westbank Animal Care Hospital is looking to add a full time Customer Service Representative (CSR) to our team.

Located in the heart of Westbank BC, we are a fast-paced veterinary hospital.We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.

This position involves supporting our team in various aspects of the hospital including:

- Greeting clients and their pets with a friendly and welcoming demeanor

- Answering phone calls, scheduling appointments, and managing the front desk

- Assisting with billing and processing payments

- Maintaining accurate records and files

- Coordinating communication between clients, veterinarians, and staff

- Keeping the reception area clean and organized

The successful applicant will have:

-Previous experience in customer service

- Strong communication and interpersonal skills

- The ability to multitask in a fast-paced environment

- Proficiency in basic computer skills

- Previous experience in a veterinary clinic is preferred but not required

- Must be available for evening and Saturday shifts

We Offer:

-Salary ranging from$20-22 per hour depending on experience.

- RRSP matching

-Extended health care

- Health and wellness allowance

- Paid continuing education

- Uniform allowance

Please submit resumes to [email protected]

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