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Salary
≈ $50k – $94k per year (Estimated)
Location
In office (Urbandale)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Sep 26, 2026.

Overview
Company
Impact
Profile match

NVA

NVA, or National Veterinary Associates, is a veterinary care company based in Agoura Hills, California, that owns and supports general practice, specialty and emergency animal hospitals, pet resorts and equine practices. Founded in 1996 and owned by the investment firm JAB Holding since 2019, it has grown into a network of more than 1,000 veterinary hospitals and pet care sites across North America and several other countries. Its careers board lists licensed and registered veterinary technicians, veterinarians, client service representatives and hospital managers at clinics throughout the US and Canada.
Backed by JAB Holding

Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? Value Vet is actively seeking a results-driven Manager to lead our expanding team! If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you!

For more details, please visit our website at: https://www.valueveturbandale.com/

The Opportunity:

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

Responsibilities:

  • Complete ownership of P&L, accountable for the hospital's performance
  • Collaborate with regional leadership to identify trends and forecast the hospital's needs
  • Manage accounts receivable
  • Oversee hospital inventory and control facility and administrative costs
  • Manage payroll for hospital staff
  • Develop the hospital schedule and manage labor costs
  • Champion change and identify, document, share, and promote best practices
  • Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
  • Implement new technologies and initiatives to improve operational efficiency
  • Establish and drive the culture of the hospital
  • Track and maintain current licensures for all DVMs
  • Provide feedback and handle challenging conversations
  • Demonstrate and reinforce the highest level of client service

Qualifications:

  • A bachelor’s degree in business or a related field is preferred
  • 3-5 years of experience in a managerial role, including customer service experience
  • Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits:

  • Annual Base Salary (DOE) paid biweekly
  • Annual Bonus Opportunity paid quarterly
  • Health Insurance Benefits
  • Free Mental Health Benefit Options
  • 401k with Match
  • Competitive PTO Plan
  • Continuing Education Stipends
  • Fair Work-Life Balance

Address: 8851 Northpark Dr. Suite 100, Urbandale, IA 50131

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