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Location
In office (Nairobi)
Seniority
Junior · 2+ years exp
Employment
Full-Time

First seen by Alion on Oct 24, 2026.

Overview
Company
Impact
Profile match
We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.

We are seeking a skilled NOC Wireless Engineer to provide comprehensive managed network solutions for both Cellular/Public Safety DAS and Enterprise WiFi environments.

This role delivers advanced monitoring, management, and support services—ensuring optimal network performance, HSIA (High-Speed Internet Access) reliability, and mission-critical public safety communications infrastructure for our properties and clients. 

Primary Responsibilities 

Network Monitoring & Performance Management 

  • Conduct extensive performance and traffic monitoring across Distributed Antenna Systems (DAS) and WLAN/WiFi architectures. 

  • Monitor RF signal quality for cellular and WiFi (2.4GHz/5GHz/6GHz) to identify degradation patterns. 

  • Implement usage data collection and generate actionable insights for both cellular and HSIA traffic. 

System Administration & Maintenance 

  • Perform scheduled firmware and software upgrades for rXg, Ruckus (SmartZone), Meraki, Aruba, and other OEM controllers. 

  • Define and coordinate OAM (Operations, Administration, and Maintenance) routine schedules. 

  • Maintain and update site-specific documentation, floor plans, and network maps. 

  • Execute backup and restore procedures for network configurations and databases. 

Incident & Change Management 

  • Manage day-to-day tasks and follow-up communication to properties regarding escalated cases. 

  • Perform technical impact analysis for proposed changes in both DAS and WiFi environments. 

  • Conduct post-incident reviews and root cause analysis (RCA) for network outages. 

  • Coordinate with Cellular DAS deployment and construction teams for general deployment support. 

Technical Support & Troubleshooting 

  • Diagnose equipment failures, connectivity issues, and RF interference. 

  • Work directly with vendors (Ruckus, Aruba, RGNets, ADRF, Comba, etc.) for complex issues requiring higher-level intervention. 

  • Assist with field service dispatching and provide remote guidance to field technicians during on-site repairs or deployments. 

 

Required Technical Skills 

WiFi & Networking Expertise 

  • Deep knowledge of 802.11 protocols and HSIA environment requirements. 

  • Proficiency in Ruckus (SmartZone/Cloud), Cisco Meraki, Aruba Central/ClearPass, and RGNet (rXg). 

  • Strong understanding of VLANs, DHCP, DNS, and IP routing. 

RF & Telecommunications Expertise 

  • DAS Architecture: Knowledge of passive, active, and hybrid fiber DAS systems. 

  • Familiarity with Public Safety Spectrum 

  • Experience with Spectrum Analyzers and Signal Generators for troubleshooting signal interference. 

Certifications & Experience 

Education & Certifications (preferred but not required) 

  • CompTIA Network+, Cisco CCNA, or equivalent. 

  • CWNA (Certified Wireless Network Administrator) or OEM-specific (e.g., Ruckus RAC/RAS, Meraki ECMS1 or CMNO). 

  • DAS Specific: iBwave Level 2 (preferred) or iBwave Public Safety. 

  • OEM Certifications: ADRF, Comba, JMA, or CommScope. 

Work Experience 

  • Minimum 2 years in a NOC environment or RF/Telecommunications role. 

  • Proven experience in DAS deployment and Enterprise WiFi troubleshooting. 

  • Experience with HSIA (High-Speed Internet Access) in hospitality or multi-dwelling unit (MDU) environments. 

Work Environment & Competencies 

  • Open to flexible scheduling, including rotating shifts, weekends, and holidays as required by operational needs. 

  • Clear technical communication with properties, clients, and internal stakeholders. 

  • Ability to prioritize multiple simultaneous incidents and manage follow-ups to closeout 

 

 


We are seeking a skilled NOC Wireless Engineer to provide comprehensive managed network solutions for both Cellular/Public Safety DAS and Enterprise WiFi environments.

This role delivers advanced monitoring, management, and support services—ensuring optimal network performance, HSIA (High-Speed Internet Access) reliability, and mission-critical public safety communications infrastructure for our properties and clients. 

Primary Responsibilities 

Network Monitoring & Performance Management 

  • Conduct extensive performance and traffic monitoring across Distributed Antenna Systems (DAS) and WLAN/WiFi architectures. 

  • Monitor RF signal quality for cellular and WiFi (2.4GHz/5GHz/6GHz) to identify degradation patterns. 

  • Implement usage data collection and generate actionable insights for both cellular and HSIA traffic. 

System Administration & Maintenance 

  • Perform scheduled firmware and software upgrades for rXg, Ruckus (SmartZone), Meraki, Aruba, and other OEM controllers. 

  • Define and coordinate OAM (Operations, Administration, and Maintenance) routine schedules. 

  • Maintain and update site-specific documentation, floor plans, and network maps. 

  • Execute backup and restore procedures for network configurations and databases. 

Incident & Change Management 

  • Manage day-to-day tasks and follow-up communication to properties regarding escalated cases. 

  • Perform technical impact analysis for proposed changes in both DAS and WiFi environments. 

  • Conduct post-incident reviews and root cause analysis (RCA) for network outages. 

  • Coordinate with Cellular DAS deployment and construction teams for general deployment support. 

Technical Support & Troubleshooting 

  • Diagnose equipment failures, connectivity issues, and RF interference. 

  • Work directly with vendors (Ruckus, Aruba, RGNets, ADRF, Comba, etc.) for complex issues requiring higher-level intervention. 

  • Assist with field service dispatching and provide remote guidance to field technicians during on-site repairs or deployments. 

 

Required Technical Skills 

WiFi & Networking Expertise 

  • Deep knowledge of 802.11 protocols and HSIA environment requirements. 

  • Proficiency in Ruckus (SmartZone/Cloud), Cisco Meraki, Aruba Central/ClearPass, and RGNet (rXg). 

  • Strong understanding of VLANs, DHCP, DNS, and IP routing. 

RF & Telecommunications Expertise 

  • DAS Architecture: Knowledge of passive, active, and hybrid fiber DAS systems. 

  • Familiarity with Public Safety Spectrum 

  • Experience with Spectrum Analyzers and Signal Generators for troubleshooting signal interference. 

Certifications & Experience 

Education & Certifications (preferred but not required) 

  • CompTIA Network+, Cisco CCNA, or equivalent. 

  • CWNA (Certified Wireless Network Administrator) or OEM-specific (e.g., Ruckus RAC/RAS, Meraki ECMS1 or CMNO). 

  • DAS Specific: iBwave Level 2 (preferred) or iBwave Public Safety. 

  • OEM Certifications: ADRF, Comba, JMA, or CommScope. 

Work Experience 

  • Minimum 2 years in a NOC environment or RF/Telecommunications role. 

  • Proven experience in DAS deployment and Enterprise WiFi troubleshooting. 

  • Experience with HSIA (High-Speed Internet Access) in hospitality or multi-dwelling unit (MDU) environments. 

Work Environment & Competencies 

  • Open to flexible scheduling, including rotating shifts, weekends, and holidays as required by operational needs. 

  • Clear technical communication with properties, clients, and internal stakeholders. 

  • Ability to prioritize multiple simultaneous incidents and manage follow-ups to closeout 

 

 


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