Fulfilment Manager
Fulfilment Manager
The Fulfilment Manager is responsible for the group-wide management and optimization of production planning, procurement planning, and production methodology.
The role safeguards on-time delivery to customers and structurally optimizes working capital (inventory and WIP), production cost efficiency, capacity utilization, and overall supply chain stability.
The Fulfilment Manager determines what is produced, when it is produced, and according to which production methodology (including sub-assemblies and make-or-buy decisions). Operational execution is the responsibility of the Site Manager(s).
Your role includes following responsibilities:
1. Group-wide Production Planning
Develop and monitor the integrated production plan
Prioritize based on contracts, margins, and strategy
Balance capacity, lead times, and cost efficiency
Escalate capacity conflicts
2. Working Capital Optimization
Reduce inventory levels without increasing delivery risk
Control Work in Progress (WIP)
Optimize production sequencing to improve cash flow
Reduce capital tied up in the supply chain
3. Production Cost Efficiency
Optimize economies of scale
Decide on centralization vs. decentralization
Drive standardization and modularization
Optimize make-or-buy decisions
4. Procurement Planning
Align procurement planning with production planning
Determine strategic inventory levels
Manage supply chain risks
5. Internal Customer Representative
Translate commercial agreements into operational planning
Realistically manage delivery timelines
Act as escalation point for conflicting priorities
Key Result Areas
High delivery reliability
Optimized working capital
Reduced production and supply chain costs
Transparent and realistic planning
Standardized production methodology
Position Within the Organization
Reports to: CEO
Collaborates with:
Site Manager(s) - operational execution
Sales - forecast, roadmap, and order intake
Finance & Administration - cash flow, margins, working capital
Customer Success - delivery timing and customer expectations
Procurement
The Fulfilment Manager is a matrix role without hierarchical responsibility over site employees.
Requirements
Your profile
- Master’s degree in Engineering, Supply Chain, Operations Management, or a related field
- Proven experience in production planning, supply chain management, or operations leadership
- Strong understanding of working capital dynamics (inventory, WIP, cash flow impact)
- Strategic thinker with hands-on execution mindset
- Decisive and analytically strong, able to balance customer needs with operational reality
- Comfortable operating in a matrix organization without direct hierarchical control
- Strong communicator who connects operations, finance, and commercial teams
- Fluent in Dutch and English (spoken and written)
Our offer
- A high-impact, central role with direct influence on company performance
- The opportunity to shape and professionalize fulfilment across multiple sites
- A dynamic, ambitious environment with short decision lines
- Competitive compensation and room to grow with the company
Octiva is a fast-growing robotics company on a mission to help growers succeed through smart automation. Our advanced robotic systems are designed for high-performance operation in controlled environments, combining technical precision with real-world reliability. We work closely with growers, engineers, and researchers to deliver meaningful innovation that transforms agricultural efficiency and sustainability.
We’re expanding internationally and building a team of driven, collaborative professionals who want to make a real impact - not just on product performance, but on the lives and success of our customers.