Parcel Operative
Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Nov 4, 2026. Odevo scores A on the Alion truth index.
Salary: £30000
Closing date: 17/11/2026
PARCEL OPERATIVE
- Rendall & Rittner • £30,000 • Royal Arsenal Freehold Estate - SE18 6FR • 4 Days on, 4 Days off, 0800 - 2000
DEVELOPMENT DETAILS
Set within a landmark riverside neighbourhood on the banks of the Thames in Woolwich, this historically significant estate blends heritage architecture with modern living. You’ll be part of a friendly, resident-focused environment with beautifully kept courtyards, communal areas and green spaces that make every shift feel welcoming. Excellent transport links, including the Woolwich Arsenal Elizabeth line and National Rail, are a short walk away-ideal for stress-free commutes and life outside of work.
ROLE EXPECTATIONS
You will be the go-to person for all parcel and courier activity across the estate, ensuring safe receipt, accurate logging, secure storage and timely handover to residents. Most days you’ll be coordinating with delivery partners, updating systems, keeping parcel areas organised and communicating proactively with residents and the on-site team. You’ll uphold high standards of presentation and safety while delivering warm, efficient service.
WHAT SUCCESS LOOKS LIKE
- Every parcel is received, scanned, and stored securely with zero losses or misroutes.
- Residents receive clear, friendly notifications and prompt handovers that fit their day.
- Parcel rooms and storage areas remain impeccably organised, clean and safe.
- Couriers are guided smoothly, reducing congestion and missed deliveries.
- Data and logs are consistently accurate, up to date and audit-ready.
- You spot and solve issues early, escalating appropriately and improving processes.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Receiving, verifying, and logging incoming parcels using the estate’s tracking systems.
- Organising secure storage and maintaining a tidy, well-ordered parcel room.
- Coordinating resident collections, issuing notifications and handling queries in person and by phone/email.
- Liaising with couriers to streamline drop-offs and collections and prevent bottlenecks.
- Carrying out regular checks for health, safety and security compliance in parcel areas.
- Collaborating with the wider on-site team to support community events and daily operations.
WHO THIS ROLE IS FOR
- You are a people person who takes pride in helpful, courteous service.
- You’re highly organised, methodical and calm when volumes peak.
- You communicate clearly and professionally, both face-to-face and in writing.
- You’re proactive, solutions-focused and comfortable using digital systems.
- You care about presentation, safety and doing things the right way.
EXPERIENCE THAT HELPS
- Experience in parcel handling, concierge, facilities, retail stockroom or logistics.
- Using scanning, logging or inventory systems with strong attention to detail.
- Customer-facing roles where you resolved queries quickly and professionally.
- Working in a busy residential or mixed-use environment.
- Knowledge of basic health, safety and manual handling best practice.
WHAT WE OFFER
- 24 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on your customer service approach, organisation under pressure, parcel-handling accuracy, safety awareness and ability to use tracking systems
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.