Customer Success Manager

Join Ogury, a global adtech company, as a Customer Success Manager. In this role, you will be the key point of contact for clients, managing the end-to-end campaign lifecycle and ensuring exceptional client experiences. You will work closely with internal teams and external stakeholders, driving campaign success and long-term partnerships. This position is based in either Denver, Minneapolis, or Bentonville, with a focus on collaboration and problem-solving.

Missions

• Establish and maintain long-lasting relationships with key clients and agency stakeholders, acting as their go-to resource and trusted partner.
• Manage the full lifecycle of a campaign, from setup and activation to performance reporting and post-campaign analysis, ensuring seamless communication and resolution of any issues.
• Provide strategic counsel and tailored recommendations aligned with client goals, KPIs, and business objectives, while identifying growth opportunities for account expansion.