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Salary
$39k – $67k per year (Estimated)
Location
In office (Kelowna)
Seniority
Junior · 2+ years exp
Overview
Company
Impact
Profile match
Okanagan College is a public post-secondary institution providing applied career, trades, and academic education across the Southern Interior of British Columbia. The college offers applied bachelor's degrees, university transfer pathways, post-baccalaureate diplomas, and technical certificates spanning business administration, health and human services, technologies, and vocational trades training. Headquartered in Kelowna, British Columbia, Canada, it operates four primary campuses in Kelowna, Penticton, Salmon Arm, and Vernon to serve over 20,000 students annually.

Desired Start Date: October 13, 2026

Position End Date: April 10, 2028

Salary range: $35.07 - $40.07

Bargaining Unit: BCGEU Support

Classification: Support Services Coordinator II

Type of appointment: Non-regular full-time

Closing date: September 20, 2026

Special Instructions to Applicants:

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

Your Opportunity

    Under the limited supervision of the Manager of Student Services, the Accessibility Services Coordinator is responsible for facilitating access to Okanagan College programs and services and providing on-site support for students with disabilities including registration assistance, academic support assistance, modification of exam procedures, access to the broader campus community, mobility assistance and liaison and advocacy with faculty, staff, government and community agencies. The Accessibility Services Coordinator encourages self-advocacy and independent learning in the college environment by assisting students in understanding their individual barriers and recommending various methods of compensating for those disabilities.

Functions and Duties

  • Determines eligibility for services by evaluating and interpreting current documentation of disabilities (e.g. medical documentation, psychological and neurological reports, Individualized Education Plans); provides advice on obtaining appropriate documentation as needed; contacts medical professionals to clarify or validate information provided as needed
  • Determines disability support and service needs, creates accommodation plans and effects appropriate arrangements in consultation with students and in accordance with human rights legislation and accessibility service policies and procedures; clarifies expectations related to the provision of accommodations
  • Provides information about and assists students to apply for financial aid and other study grants specifically designed for students with disabilities; recommends students for or facilitates access to institutionally administered financial aid as appropriate; ensures student compliance with financial aid and study grant policies and procedures
  • Facilitates access to assistive technology and adaptive equipment, services and training; maintains and manages the College’s assistive technology and adaptive equipment; supports student training on use of technology and equipment as needed
  • Provides information about and assists with facilitating access to community-based resources and support services
  • Refers students to additional college services, departments and support as needed (e.g. Learning/Success Centres, Library, Counselling, Education Advising, Financial Aid and Awards)
  • Liaises and consults with College employees, medical professionals, and community transition teams regarding the accommodation needs and legal rights of students with disabilities, in accordance with FOIPOP legislation; disseminates criteria and procedures for accessing accommodations to the campus community; collaborates with faculty and instructors to promote inclusive classroom teaching and learning strategies
  • Determines appropriate exam accommodations; coordinates and monitors the implementation of accommodated exams, including the use of invigilators, assistive technology and other supports as required; works collaboratively with administrative assistants or other staff as appropriate to review and revise accommodated exam scheduling procedures as needed
  • Assists with coordination and provision of support services personnel such as visual language interpreters, tutors, personal attendants, and note-takers; provides orientation and training to these employees as needed; monitors provision of services and assists with issues arising from the services provided
  • Provides information sessions, orientation opportunities or information materials related to accessibility support services to potential and current students, parents, teachers and community service providers; participates in transition activities for persons with disabilities from other institutions, district high schools, agencies, and the community
  • Facilitates and coordinates in-service learning activities (e.g. roles and responsibilities, universal design, trends and issues) for College employees related to supporting students with disabilities
  • Maintains appropriate records and statistical data on services provided to students with disabilities in accordance with FOIPOP legislation
  • Coordinates with College Educational Advisors and Counsellors to clarify educational goals and formulate suitable education plans
  • Participates on campus committees and working groups
  • Ensures the campus remains physically accessible in consultation with the Manager of Student Services and Facilities Management
  • Responds to safety issues and crisis intervention regarding specific disability related needs
  • Performs other related duties as required

Education and Experience

    Graduation from a four year university program or equivalent in a related area (e.g. social work, education, psychology, etc.) is required. A minimum of 2 years progressive work experience in a student support/student services area required. Experience in assisting persons with disabilities is preferred.

Skills and Abilities

  • Proficient use of computer software including Word, Excel and Access and computer systems including SCT Banner.
  • Able to handle unexpected and emergency/crisis situations.
  • Able to comprehend and interpret complex reports and documents
  • Knowledge of the characteristics of a broad range of disabilities and the barriers they may cause
  • Knowledge of a broad range of assistive technology
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