Product Manager / Director, Institutional Product
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Senior Product Manager to own institutional partner products such as Custody, Brokerage, and Fees & Incentive Programs (including MM/MT structures, VIP tiering, and rebate frameworks). Final scope will weigh your background, but the mandate is consistent: build institutional-grade products that compete on infrastructure, economic design, and reliability - and translate that into measurable growth in client adoption, trading volume, and revenue. You will partner with engineering, operations, sales, compliance, and external service providers to ship complex changes that institutional counterparties trust and rely on.
What You’ll Be Doing
Clearly define product direction and roadmaps for Custody OES, drive its evolution and turn client and partner requirements into shipped features. Grow the client and partner base. Optimize operations through self-service portals and process automation.
Own the fee schedule and incentive programs (MM/MT, VIP tiers, rebates), balancing market dynamics, competitor moves, and institutional needs against company strategy, revenue, and competitive position. Build and continuously evolve AI agents for competitor intel, liquidity analysis, fee and rebate simulation, and program operations.
Own the commercial logic of your product lines. Build ROI-grounded business cases for product and partnership investments; quantify revenue and AUM impact to drive prioritisation;
Articulate strategy, progress, and trade-offs to internal leadership and external institutional clients.
Partner cross-functionally with engineering, design, compliance, and legal to ship complex changes. Navigate multi-jurisdictional regulatory constraints (HK, SG, EU, US) and balance trade-offs between speed, scalability, and compliance.
What We Look For In You
PM experience at a crypto exchange on Custody OES, or at a custody, or background from traditional finance on Collateral / Tri-party / CCP solutions. Deep market knowledge and an end-to-end grasp of how counterparties, custody, execution, and settlement connect.
Solid understanding of liquidity dynamics and how institutional crypto markets actually work. Prior hands-on experience managing fee schedules or designing incentive programs (MM/MT, VIP tiers, rebates) is a strong plus.
Proven experience of leading strategic business reviews, facilitating on-site requirement discovery, and converting client feedback into prioritized product initiatives. Strong track record of partnering with Sales, BD, and Relationship Management teams in a B2B institutional setting.
Proven ability to bring structure and clarity to complex problems, align senior stakeholders across functions, and drive decisions and execution. Able to communicate complex strategies and trade-offs with clarity and influence, producing high-quality strategy documents, product plans, roadmaps, and executive-level presentations. Demonstrated effectiveness leading and influencing globally distributed teams across time zones and diverse cultural contexts.
Hands-on experience leveraging AI tools for market research and product operations. Building automated workflows, using AI for data analysis, or prototyping AI-powered features.
Candidates with more experience will be considered as Product Director (P7-1). Experience building a zero-to-one product is a strong plus.
Perks & Benefits
Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
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