Pool Operations Supervisor

Pool Operations Supervisor

Overview:

To oversee the daily operations of the pool area and bar ensuring all guest needs are met.

Responsibilities:

Supervises pool operations associates at Rancho Las Palmas for its Guests, Associates and owners

Ensures that all pool operations are in accordance with Rancho Las Palmas policies

Assists the Pool & Recreation Manager in interviewing and training pool staff

Meets regularly with the Pool & Recreation Manager to review incidents, current issues and keeps Leadership informed at all times on major incidents

Enforces all Resort rules, regulations and the Resort’s standards of conduct

Schedule monthly trainings and tests to ensure that all pool staff are ready and prepared for any type of emergency.

Assist in monitoring schedules, attendance and punch edits on a daily basis 

Schedule Pool Operations to ensure all posts are covered

Assist with daily duties in pool deck, as needed, by maintaining organization of chairs, picking up pool towels, helping move umbrellas, picking up trash, assisting in activities, lifeguards etc. 

Perform other duties as needed

Qualifications:

Must be 18 years of age or older

Must be able to work outside in extreme weather conditions and around water (pool)

Must have excellent communication and customer service skills

Must have at least one year hospitality related experience or customer service experience. 

Must have the ability to walk, bend, stoop, kneel, push, pull and lift up to 50Lbs unassisted

Previous supervisory experience preferred

Candidate must be able to handle extreme weather outdoors and work in various weather conditions.