Client Services Intern

Description

Job Summary:

The Client Services Intern will support the Client Services team by assisting with day-to-day operations, completing ad hoc client requests, learning the full client lifecycle, and contributing to internal project documentation.

Duties and Responsibilities:

• Provide direct support to the Client Services team on day-to-day client accounts, operations, and administrative tasks.
• Execute ad hoc analysis, reporting, and operational support tasks as assigned by team members.
• Learn client onboarding and lifecycle processes to understand how client relationships are managed across email, digital, and data services.
• Participate in internal meetings and client calls to observe account management, relationship building, and problem-solving strategies.
• Assist in mapping out key client processes and contributing to internal documentation that enhances team efficiency.
• Build proficiency in core client management tools, CRM systems, and project management platforms.

Requirements

Required Skills and Qualifications:

• Currently enrolled as a part-time or full-time college student pursuing a degree in Computer Science, Data Science, Information Systems, or a related field (entering junior or senior year).
• Must reside in or be enrolled in Texas, Florida, New York, or Massachusetts.
• Available to commit to a minimum of 24 hours per week for the duration of the internship (Summer 2027).
• Strong curiosity, high level of initiative, and a willingness to step up and take on new challenges.
• Growth-oriented, "fail-forward" mindset with a willingness to experiment, learn quickly, and adapt.
• Excellent interpersonal and collaboration skills, with a focus on respect, kindness, and teamwork.
• Well-rounded personality with effective written and verbal communication skills.
• Proficiency using a personal computer (PC) and communication tools including email, web tools, and Google Suite.

Stirista Culture

At Stirista, we foster a collaborative and inclusive environment where innovation and teamwork are highly valued. We are committed to employee growth and development and believe in recognizing and rewarding hard work

Our Mission is to help marketers generate revenue with our identity-level data. As marketers ourselves, we know that one-size-fits-all solutions and decayed data don’t work, so we built our modular and real-time OMNA Identity Graph from the ground up to arm you with marketing data that actually works.

Vision: We remove common roadblocks to help companies acquire, retain, and activate customers effectively, efficiently, and ethically. We believe in a fun, vibrant environment where our unmatched teamwork leads to better innovation for our clients.

Values: At the heart of our company culture, we encourage every team member to make a STIR. This means setting ambitious goals, embracing adaptability, fostering optimism, and maintaining the utmost respect and integrity.

Strive for Excellence - We set high goals and strive for excellence in everything we do. Our commitment to continuous improvement drives us to reach new heights and exceed expectations.

Think Flexibly - Adaptability is our strength. We actively seek solutions, thinking flexibility to navigate challenges and seize opportunities with innovation and an open mindset.

Inspire Optimism - We cultivate a positive and optimistic atmosphere. Through our actions and encouragement, we inspire confidence, enthusiasm, and a shared belief that together, we can make anything happen.

Rally Respect - Respect is the foundation of our relationships. We rally together, supporting and valuing each team member, client, and partner and upholding the highest standards of integrity in all our endeavors.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up-to 15 pounds at times.
• Ability to adhere to the company's hybrid work policy. This position requires a minimum of three days per week in one of our offices for employees residing within a 30-mile radius of the following locations: San Antonio, TX (HQ), Manhattan, NY, Hauppauge, NY, Boston, MA, or Pompano Beach, FL.
• Remote workers must reside in one of the following states: TX, FL, MA, NY, CO, CT, IA, IL, ME, MD, MN, NC, NJ, OR, PA, RI, SC, VA or WI.

Salary Description

$18 / Hour