ServiceNow Tech Lead, UK
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 13, 2026.
About RapDev:
RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us - trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.
On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.
About the job
Are you interested in solving complex problems for ServiceNow customers? We're the leading DevOps partner in the ServiceNow ecosystem and are looking for engineers that are ready to learn the latest technologies and integrate them with the ServiceNow platform. This is a unique opportunity to work with the ServiceNow platform while still learning AWS, GCP, Azure along with Jenkins, Github, QA tools, and more!
This role requires you to be based in the UK.
What you'll do:
Develop quality software and web applications
Analyze and maintain existing software applications
Design highly scalable, testable code
Discover and fix programming bugs
3rd party integration development (REST, SOAP, mid servers, etc)
Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts
Work independently with customers on implementations and remote services
Troubleshoot basic configuration/script issues
Attend requirements review and validation sessions as needed
Participate in SCRUM calls
Utilize strong written and verbal communication skills
Stay on time and on task with assigned customer work
Who you are:
Live in and authorized to work in EMEA
Bachelor's degree or equivalent experience in Computer Science or related field
Development experience with JS or ServiceNow
Experience working with ITOM products is a plus
Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps is a plus.
Experience/willingness working on multiple projects simultaneously
Self-Learner and eager to understand new technologies
Compensation:
Base Salary: £120,000-£150,000 annually, depending on experience
Benefits
Generous and competitive private healthcare coverage (country dependent)
Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Fitness Subsidies
RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.